I have the same issue. Sometimes neither icons nor shortcuts work.
Quitting Mailplane and relaunch app solves the problem.
No trial - long time Mailplane user.
On Mavericks.

Peter

On Tuesday, November 19, 2013 8:10:19 PM UTC+1, mailplanesupport wrote:
>
> Hi Jay;
>
> Thanks for writing in.  Nope, it should work within the trial for sure.  
> Do you have shortcuts enabled from within your Gmail settings? 
>
> See:
>
>
> <https://lh6.googleusercontent.com/-W8_TC7Nk0wo/Uou3WFkqwTI/AAAAAAAAAAM/1qwQFQkngPk/s1600/thumbnail.png>
> Let me know if you have any troubles!
>
> Cheers;
>
> Jessica
> Customer Support Ninja
>
>
>
> On Saturday, November 16, 2013 3:11:25 AM UTC-5, Jay Tova wrote:
>>
>>
>> I d'led Mail Plan trial version on Mavericks 10.9.1 Beta and the native 
>> trash, forward, and reply icons at the top of the app are all 
>> non-responsive.  I have to go into the Gmail window below to delete, 
>> forward, and reply.  Is this because I am using the trial version and not 
>> all features work in trial mode?
>>
>

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