Hi Jonathan; Thanks for writing. This terminal command isn't necessary anymore. Clicking Mailplane >Reset Mailplane should provide the same function.
Which version of Mailplane/which OS X are you running? Are you getting an error message (yellow box)? Thanks a lot; Jessica Customer Support Ninja On Saturday, January 18, 2014 3:13:39 PM UTC-5, Jonathan Marcus wrote: > > I just tried the terminal command, but the problem persists. Mailplane > keeps disconnecting both of my Google accounts. > > On Saturday, June 29, 2013 4:26:15 PM UTC-5, mailplanesupport wrote: >> >> Hi there; >> >> Sorry to hear about the logging out issue. I have something for you to >> try, though the only issue with it is that you will have to log in at the >> beginning of a new session with Mailplane, as it doesn't remember your >> logged in state (We are working to correct this). >> >> Please; >> >> 1) Close Mailplane >> 2) Open Terminal.app >> 3. Enter the following command: >> >> defaults write com.mailplaneapp.Mailplane3 UseSharedHTTPCookieStorage >> -bool true >> >> Please let me know if it's helpful! You can reply here or write to me >> directly at [email protected] >> >> Thanks a lot; >> >> *Jessica* >> Customer Support Ninja >> http://mailplaneapp.com/ >> >> >> On Fri, Jun 28, 2013 at 4:20 AM, <[email protected]> wrote: >> >>> I am getting disconnected constantly. >>> >>> Tried uninstall and reinstall, worked for a short while than started >>> happening again. I can't even read an e-mail that I get those screens >>> again? Any idea/advice how to fix it? >>> >>> >>> >>> <https://lh5.googleusercontent.com/-TdWFQ8qXSsw/Uc1G7u1hQtI/AAAAAAAAAAM/Hplr9sLAX1Q/s533/Screen+Shot+2013-06-28+at+11.14.43+AM.png> >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "mailplaneapp" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/mailplaneapp. >>> For more options, visit https://groups.google.com/groups/opt_out. >>> >>> >>> >> >> -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mailplaneapp. For more options, visit https://groups.google.com/groups/opt_out.
