I have screen shot  in my tool bar but it won't do anything wen I push 
it.I'm not sure what you mean by environment. I have a 15 inch MacbookPro with 
Mountain Lion.I have already sent an email to support and feedback.
On Mar 27, 2014, at 6:25 PM, Mailplane Support <[email protected]> wrote:

> Hi,
> 
> Are you able to send us a screenshot or screenrecording to 
> [email protected] to better understand your problem? If possible, a 
> request via Help > Support & Feedback would be helpful as well because it 
> gives us a bit more background information about your environment.
> 
> Best regards,
> Lars
> 
> 
> On Wed, Mar 26, 2014 at 3:38 PM, Mac Lady <[email protected]> wrote:
>      I installed and registered version 3.39. Now I can't receive my mail at 
> all. I have Mountain Lion and a Mac Book Pro 2010.I have tried uninstalling 
> and reinstalling  but still can't get the mail.I get an error that all 
> accounts are open.The app opens. I see the layout with my address but no mail.
> 
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