Hi Mark,

Thanks for letting us know. We're not able to reproduce it with
non-two-step-verification accounts on our side yet but we're looking into
it.

Best regards,
Lars


On Sun, Jun 22, 2014 at 11:54 PM, Mark Schulman <[email protected]> wrote:

> Thanks.
>
> But I should mention that I do not have two-step verification turned on....
>
>
> —————
>
> Mark Schulman
> H: 626-639-6702
> F: 626-639-6704
> M: 754-444-2468
>
>
>
> On Sun, Jun 22, 2014 at 2:25 PM, mailplanesupport <
> [email protected]> wrote:
>
>> Hi Che,
>>
>> Sorry for that. Google made some changes on their end and we're working
>> on a solution. See also
>> http://mailplaneapp.com/faq/entry/notifications-dont-work
>>
>> Best regards,
>> Lars
>>
>> On Sunday, June 22, 2014 7:55:51 PM UTC+2, Che Dog wrote:
>>>
>>> I went deeper into preferences and looked under Notifications for the
>>> two accounts. The message there is:
>>>
>>>
>>> <https://lh5.googleusercontent.com/-c2i0wzOkS2A/U6cYTMQ1JgI/AAAAAAAAAhw/UHT4EHTPyZQ/s1600/Error+Message.png>
>>>
>>>
>>> This appears in both accounts. Clicking on Fix It… produces the same
>>> behavior as reported in the prior message.
>>>
>>> I am not able to receive Unread Messages with notifications while this
>>> occurs.
>>>
>>>
>>> On Saturday, June 21, 2014 9:48:46 PM UTC-7, Che Dog wrote:
>>>>
>>>> I have been having some difficulty with mail retrieval though it is
>>>> sporadic. I have two accounts in tabs.
>>>>
>>>> When clicking on the menu bar icon, for both accounts, I see the error
>>>> message "Unable to get messages. Fix it…." When I click on it, Preferences
>>>> are opened and I am taken to *one *of the two accounts (always the
>>>> same one even when I click on the other), I am led through the steps to
>>>> sign in (to that one account), and it end with my accepting Mailplane
>>>> accessing the Gmail account, after which Preferences closes.
>>>>
>>>> However, nothing changes in the menu bar message; it remains there for
>>>> both accounts.
>>>>
>>>> Your thoughts?
>>>>
>>>   --
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