Hi there; Thanks for writing in. Please note, this is a public forum, so if you want to talk privately, please email me at [email protected].
Which version of Mailplane are you running and on which OS X? If you are on Mailplane 3, can you first try clicking Mailplane > Reset Mailplane and see if it helps? Please let me know (either here or via email) about the version. Cheers; Jessica Customer Support Ninja On Friday, July 11, 2014 11:34:57 AM UTC-4, Gmailclient wrote: > > Hello, > > We are using Mailplane 3 and one of the employees here is having issues > with viewing attachments. When he tries to click on an attachment to view, > mailplane opens up another browser window with the inbox, not the > attachment. The only options he has is to download the file or save it to > Google drive. This issue did not happen when we started using Mailplane a > few months ago, it just started recently. None of the other Mailplane users > at our company have this problem. > > Is there anything we can do to rectify this? > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mailplaneapp. For more options, visit https://groups.google.com/d/optout.
