Hi Guys; Can you email me via [email protected] to ensure everyone gets their issues handled? Sometimes it's not the same issue and I want to make sure you're all getting fixed up!
My basic tips are: - Make sure Mailplane is updated - Make sure your OS X is updated - Mailplane > Reset Mailplane - Restart your computer if it has been awhile. - If you run more than 3-4 tabs at once, use our Switch to Account <http://mailplaneapp.com/howto/entry/switch_to_account/> feature. If you're still having troubles, please email me directly! Again: [email protected] Cheers; Jessica Customer Support Ninja On Sat, Mar 21, 2015 at 5:57 PM, Matthew Schock <[email protected]> wrote: > Jigar, very important to point out the option to *"don't ask me on this > computer again" *option. In my post above I did not mention it but I also > had enabled/checked this box but still had to login multiple times > throughout the week. > > > On Friday, March 20, 2015 at 5:15:51 PM UTC-7, Jigar Patel wrote: >> >> Same here its a little annoying that after every few hours I have to do >> reset mailplane and then go thru 2auth even though I tell it to don't ask >> me on this computer again. >> >> On Friday, March 20, 2015 at 12:58:36 PM UTC-4, Matthew Schock wrote: >>> >>> I have been experiencing this annoying bug as well - having to >>> constantly re sign in with google 2auth. I only have 1 account setup in >>> MailPlane (running 2 tabs: mail & calendar) . I have tried removing the >>> account and re-adding but it doesn't help. The problem seems sporadic but >>> common. >>> >>> On Friday, March 20, 2015 at 3:18:40 AM UTC-7, Fabio wrote: >>>> >>>> >>>> I think the problem is related to google authenticator >>>> >>>> after block I reset mailplan and again insert the code google >>>> authenticator. >>>> Then it works for a couple of hours ... then must redo the procedure. >>>> >>>> The strange thing is that when you lock the account with google >>>> authenticator are also blocked other accounts because Mailplane no longer >>>> able to connect and waits >>>> >>>> :-( >>>> >>>> Il giorno giovedì 19 marzo 2015 20:21:38 UTC+1, Fabio ha scritto: >>>>> >>>>> is the same thing happens to me too! >>>>> >>>>> I have 6 accounts, I reset Mailplane (I did twice) reloading all >>>>> accont ... for a couple of hours works well then no longer works!!! >>>>> is a disaster, some accounts are opened with the users of a different >>>>> account. >>>>> then freezes all:-( >>>>> >>>>> hopefully mail plane has a fix. >>>>> >>>>> fabio >>>>> >>>>> Il giorno giovedì 19 marzo 2015 18:30:52 UTC+1, Corey Hammond ha >>>>> scritto: >>>>>> >>>>>> Sigh. Well it was short lived. I was able to get all my accounts back >>>>>> in and things appeared to work well for awhile. Then about mid morning >>>>>> mailplane started running my gmail SUPER slow. I thought at first it was >>>>>> Gmail, but I pulled it up in a browser and on my phone and it worked >>>>>> fine. >>>>>> >>>>>> Now its crashing again. My primary email is getting invalid requests, >>>>>> other accounts won't login, its a mess. >>>>>> >>>>>> I'll consider this unresolved, hopefully mail plane has a fix. >>>>>> >>>>>> >>>>>> >>>>>> On Thursday, March 19, 2015 at 9:52:07 AM UTC-4, Mailplane Support >>>>>> wrote: >>>>>>> >>>>>>> Hi guys; >>>>>>> >>>>>>> Please do try the reset (Mailplane > Reset Mailplane) before you >>>>>>> start removing accounts. It's a lot of work, especially if you have >>>>>>> many >>>>>>> accounts. >>>>>>> Don't hesitate to write in directly to [email protected] as >>>>>>> well. >>>>>>> >>>>>>> Cheers; >>>>>>> >>>>>>> Jessica >>>>>>> >>>>>>> On Tuesday, March 17, 2015 at 12:17:33 PM UTC-4, Brian Brackeen >>>>>>> wrote: >>>>>>>> >>>>>>>> I try to login and nothing, it load the page and I get to where the >>>>>>>> 'sign-in' button is on the google page but nothing. Anyone else seeing >>>>>>>> this? >>>>>>>> >>>>>>> -- > You received this message because you are subscribed to the Google Groups > "mailplaneapp" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/mailplaneapp. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mailplaneapp. For more options, visit https://groups.google.com/d/optout.
