Can you click Help > Support & Feedback immediately after it happens next time and send me the email with the log report?
Cheers, Jessica On Fri, Jun 5, 2015 at 4:13 PM, Michel Alarie <[email protected]> wrote: > I tried a reset. It does not work. The computer I am having trouble with > Mailplane is running Mac OS 10.7.5. > > Thanks, > > Mike > > Le 2015-06-04 à 09:40, Mailplane Support a écrit : > > Hi Mike, > > Does the notifier on the top menu bar go grey when you have the issues? > Does clicking Mailplane > Reset Mailplane help at all (long term)? Lastly, > do you have a computer running a newer OS X that you could try on, to see > if it makes a difference? > > Cheers; > > Jessica > Customer Support Ninja > > On Wed, Jun 3, 2015 at 3:22 PM, Michel Alarie <[email protected]> wrote: > >> I just installed mail plane on a black macbook running Mac OS 10.7.5. I >> use Mailplane with two accounts and they both disconnects frequently. I >> have no problems on my main Mac (Mac Mini running 10.10.3). >> >> Thanks, >> >> Mike >> >> -- >> You received this message because you are subscribed to the Google Groups >> "mailplaneapp" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/mailplaneapp. >> For more options, visit https://groups.google.com/d/optout. >> > > > -- > You received this message because you are subscribed to a topic in the > Google Groups "mailplaneapp" group. > To unsubscribe from this topic, visit > https://groups.google.com/d/topic/mailplaneapp/4r2sqKOA06Y/unsubscribe. > To unsubscribe from this group and all its topics, send an email to > [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/mailplaneapp. > For more options, visit https://groups.google.com/d/optout. > > > -- > You received this message because you are subscribed to the Google Groups > "mailplaneapp" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/mailplaneapp. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mailplaneapp. For more options, visit https://groups.google.com/d/optout.
