Hi Lars —

Thanks for the quick attention.  I’ve watched your video, and sure enough,
if I do exactly what you do, I see the (correct) behavior you do.  However,
after playing with a bunch of times here, what I see is that Gmail behaves
differently if you *paste* text in the Subject field of the Filter dialog
vs. if you *type* in the field.  In my testing, when I edit the Filter, the
filter text is unchanged until I type the first (new) character in the
field, at which point the first quotation-mark changes into a smart quote.
But if I do exactly what you do and paste the text, then the
character-substitution behavior doesn’t happen.

Can you try again, and this time instead of pasting << |”new text” >>, try
typing the characters.

If that doesn’t help you repro it, let me know & I’ll record a video so you
can see exactly what I’m doing.

Thanks!

— Tom

On Mon, Dec 28, 2015 at 5:15 PM, Mailplane Support <[email protected]
> wrote:

> Hi Tom,
>
> Thanks for reporting it. Am I doing something differently in the attached
> video?
>
> Best regards,
> Lars
>
> On Sun, Dec 27, 2015 at 4:29 AM, Tom Wilbur <[email protected]> wrote:
>
>> Hi folks --
>>
>> I've recently started having a problem with my Gmail filters that appears
>> to only happen in Mailplane.  The problem I see is that upon editing a
>> Filter that has quotes in one of the terms, any quotation marks (") are
>> converted to the 'smart quotes' (”), which stops my Fiiter from working,
>> presumably because the smart quotes are not treated by Gmail as quotation
>> marks but as characters to be matched.
>>
>> So, for example, if I have this Filter (which works great):
>>
>> *from:(American Express) subject:("AutoPay Reminder"|statement|"payment
>> was received")*
>>
>>
>> And I edit it to add a new term at the end:
>>
>>
>> *subject:("AutoPay Reminder"|statement|"payment was received"|"new text")*
>>
>>
>> What gets saved is:
>>
>>
>> *from:(American Express) subject:(“AutoPay Reminder”|statement|”payment
>> was received”|”new text”)*
>>
>>
>> Which no longer matches the emails that the original filter did.
>>
>>
>> I've also found that in Mailplane, I'm unable to replace the smart
>> quotes with normal quotation marks (upon saving they all get converted to
>> the smart quotes again).
>>
>>
>> I'm running Mailplane 3.5.5 (2019) on OS X 10.11.2 (15C50).  I've also
>> seen this behavior on my work Mac that's running Yosemite.
>>
>>
>> This behavior (the conversion-on-save) does not happen in Chrome 
>> (47.0.2526.80)
>> nor in Safari (9.0.2 (11601.3.9)).
>>
>>
>> The workaround is to only edit Filters with quotation marks in any field
>> using Gmail on Chrome, and if I forget and do it in Mailplane, to correct
>> it also in Chrome.
>>
>>
>> Let me know if you would like any additional information.
>>
>>
>> Thanks,
>>
>>
>> -- Tom
>>
>>
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-- 
Thomas W. Wilbur
[email protected]

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