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http://support.microsoft.com/kb/314846

RESOLUTION
To resolve this problem, use the appropriate method:
•       Reset your modem. Consult the documentation for information about
how to reset the modem.
•       If you have an external modem, make sure that you are using the
correct serial cable. For more information about requirements for
proper cabling, refer to the "Cabling Requirements" section in Dial-Up
Networking Help.
•       If you have an external modem, make sure that the serial cable is
connected securely.
•       If you are using a pin adapter to connect your external modem to
your serial port, make sure that the pin adapter is wired properly for
modem communication. For example, a 9- to 25-pin adapter for a mouse
does not work properly with an RAS serial setup.
•       Test the serial port or multiport adapter, and replace the adapter
if necessary.
•       Make sure that the handshaking options for the modem are configured
properly. Consult the documentation for information about the
different handshaking options that are available for your modem.
•       Contact the modem manufacturer to see if any setup and
initialization information is available for your modem. Also, check
the latest Windows hardware compatibility list (HCL) to make sure that
your modem is supported.
•       Use Device Manager to remove the modem. You can do this in safe mode
or in normal mode. Restart the computer in normal mode. Windows XP
will redetect the modem and reinstall the correct drivers.

--- In [email protected], "muchammad sobihan" <[EMAIL PROTECTED]>
wrote:
>
> kagem mailpluser...
> konek inet sy pke m3 gprs+SE M600i tp kok muncul 'error 692:There was
> a hardware failure in the modem', kira2 knp ya? padahal sebelumnya
> lancar2 aja. udah sy setting ulang tetep aja muncul itu. apa krn saya
> sering nyimpen page web dgn save as. mohon bantuanya agar sy bs
> connect lg dengan gprs sy, maturnuwun
> 
> -- 
> M. Sobihan
>


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