Hi, Hope you are doing good. REQUIREMENT DETAIL: Role: Desktop support analyst Duration: 3 Months Approx Location: Winston-Salem, NC Description: Winston-Salem State University is seeking a short term (approx. 480 hrs) contractor to provide help desk support services. Primary Responsiblities Include: 1. Answering the phone 2. Enter, assign and track help desk tickets 3. Provide level 1 support such as password resets, unlocking accounts, and other services 4. Other duties as assigned Knowledge, Skills, and Abilities Requirements: Required: 1. Minimum 2 years experience in a help desk environment 2. Minimum 1 year experience using a help desk ticketing system (Remedy, TechExcel, etc.) 3. Demonstrated general PC troubleshooting skills 4. Exceptional customer service 5. Strong oral and written communication skills Full Name: Contact No: E- mail ID: Current Location: Visa/Work Status: Availability: Relocation: SSN : Rate : Regards, Ravi International Business Solutions (IBS) 255-Old New Brunswick Road, Suite N-230, Piscataway-New Jersey, 08854 Phone: 732 981 0450 Ext 421, Fax: 732 909 2178, www.ibs-consulting.net ID: [EMAIL PROTECTED], Yahoo: ravi_satoun --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Mainframe-IBM" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.co.in/group/Mainframe-IBM?hl=en-GB -~----------~----~----~----~------~----~------~--~---
