*Responsibilities: * .Responsible for troubleshooting of Metastorm platform and application problems and documenting root-cause analysis
.Monitor and anticipate for potential Metastorm platform and application problems and escalate in a timely manner. .Interact with business clients, system end users, and various IT personnel to define and implement enhancements to existing Metastorm workflows. .Perform complete Metastorm server installations, including new releases, hotfixes, etc. and execute infrastructure qualification certifications .Execute complex Metastorm projects deployments and complete application validation certifications .Provide and participate in systems architecture design meetings to represent and anticipate support considerations and implications. .Identify and implement solutions, as required, based on Metastorm platform and application monitoring analysis and results, such as performance improvement or user interface enhancements. .Design, develop, and maintain custom components to enable integration between Metastorm and other enterprise systems such as LDAP, Documentum and SAP. .Communicate with Metastorm Help Desk and off site vendors. .Provide technical guidance to other team members. .Train team members in the ongoing maintenance and support of the Metastorm environments. .Periodic Pager Support *Basic Qualifications: * .BS in computer science, engineering, or related discipline with an information science focus. .A minimum of 5 years is required in information technology analysis, functional and system documentation, programming and development, application support and troubleshooting. .The ability to communicate clearly and effectively in written and spoken language. Ability to lead and facilitate interview sessions with process owners. Strong customer service attitude. .Proficient in MS.Net development (C#, transact-SQL, Java Script, HTML) and Oracle (or SQL server) database technologies. Familiarity with .Net web services. .Proficient in Metastorm BPM .Off hours availability is minimal but required. *Preferred Qualifications:* .Familiarity with validated environment concept and documentation rules. .Experience with Change and Problem Management Systems (HP Service Center, Vantive). -- Thanks & Regards Craig Goldberg Account Manager ASTOLINE INC Office:732-658-9248 [EMAIL PROTECTED] IM: craig_astoline --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Mainframe1952" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/mainframe1952?hl=en -~----------~----~----~----~------~----~------~--~---
