*Dear All,*

*Please find the below requirement and send me the suitable profiles.
Thanks!!*


*Title: Lotus Notes Administrator*

*Location: Pittsburgh, PA/ Cleveland, OH*

*Duration: 8 months*




Software Skills      Lotus Notes                          Yes    2 - 4
Years

Software Skills      Lotus Notes - Intermediate   Yes    2 - 4 Years



*Additional Skills:                       *

Top Skill sets: (Must Have)
Lotus Notes
Lotus Notes Intermediate

Lotus Notes Administration
ID/Group/MailIn Creation and Modification
Lotus Notes Client Troubleshooting
MaaS360 Support a plus
ServiceNow Experience a plus
Excellent Customer Service and Communication skills

The resources will be responsible for responding to Service Now incidents.
they will be troubleshooting Email, Sametime and Calendar issues. The work
for this position is classified as BAU.

Resource needs to be a strong Lotus Notes Admin who can take a high call
volume on a daily basis. In the current environment there is about 65, 000
mailboxes and the team responds on average to 50 tickets a day.

Location: (NEW INFORMATION)
The resources can sit in Cleveland Ops or Pittsburgh (No preference)
The manager would like the candidate to physically be located in PGH or
CLE. She would like a presence in office at least three days a week. 100%
remote can be discussed once the manager is satisfied the candidate
understands the business. One candidate will have to work until at least
5:00pm.

Thank you,

Raj
Lead - IT Recruiter
Desk: 330 286 0387
[email protected]

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