Hi > the one problem with "[email protected]", is that people will then start > thinking they can CREATE a bug report, simply by emailing > "[email protected]". > Yes... :)
You're right, but i think this may be useful to educate some users. Here is what i mean. Actually there is almost no feedback / bugs from users. Basically you can consider that "normal" users will go to mantis to report problems. Especially since when someone will subscribe to the list, he will be told what is the purpose of the list. So if someone tries to report a bug to this list, where is the problem ? We should redirect this guy to mantis, and explain him. Having a bugs@ maybe a way to collect feedback and bugs from people that do not know of mantis, or are not familiar with. Moreover, it might be a good way to have feedback about strange or unexpected behavior. Cases in which people do not know if it is a bug or feature, or don't care about reporting a bug (i know that this is evil, but it is always better as not reported at all). In other words, i am not asking for this list to be different of "bug reporting" in its first purpose. But maybe we should be tolerant in same case, and allow discussion start about some problem, and helps users to move discussion to mantis tracking tool. cheers, W. -- William http://www.wbonnet.net http://www.sunwizard.net Le site français des amateurs de stations Unix http://www.opencsw.org Community SoftWare for Solaris http://www.guses.org French speaking Solaris User Group _______________________________________________ maintainers mailing list [email protected] https://lists.opencsw.org/mailman/listinfo/maintainers
