On Tue, 2010-09-14 at 21:53 -0300, Fabio Manzano wrote: > I need to send an e-mail (or do other things) when a user is handling > an issue for a specific period (4 days, for example). Is it possible > to program this behaviour in Mantis or a better aproach is to execute > a job every night checking the mantis_bug_history_table?
It's easiest to just setup a small script/cron job that checks the last handler change entry in mantis_bug_history_table (for each open bug with a handler assigned) to see if it was 4-5 days ago. I imagine you'll want to avoid sending duplicate emails (or only send duplicates once a day) which is something that is very easy to do with a nightly cron job. Regards, David ------------------------------------------------------------------------------ Start uncovering the many advantages of virtual appliances and start using them to simplify application deployment and accelerate your shift to cloud computing. http://p.sf.net/sfu/novell-sfdev2dev _______________________________________________ mantisbt-help mailing list mantisbt-help@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/mantisbt-help
