I think what Jon is talking about is to ability to request feedback from
another user after you've given your own feedback
ie:
Assign ticket to Jon for feedback.
Jon adds a note.
Jon would then like ot assign the ticket back to you, asking for
feedback on what they just wrote.
Right now you can't use the "Change status to feedback" (which lets you
add a note and set the "Assign to" field at the same time). Using the
"Assign To" button directly changes the status to "Assigned". So you
must press "Edit", change the "Assigned to" Field directly, and
potentially go down the screen to add a note at the same time.
Sorry if I misunderstood, Jon.
Steph
On 05/11/2010 5:40 AM, David Hicks wrote:
On Fri, 2010-11-05 at 09:40 +0000, Jon Hardcastle wrote:
We would like to be able to have been use
the feedback status from the feedback status?
This doesn't make sense to me. Can you explain why you want to set the
status to the current status?
Regards,
David
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