This is exactly right, I'd like to be able to add a note, assign it to
someone else and have that status still be 'feeback' in 1 click!
Thanks.
> I think what Jon is talking about is to ability to request feedback from
> another user after you've given your own feedback
>
> ie:
> Assign ticket to Jon for feedback.
> Jon adds a note.
> Jon would then like ot assign the ticket back to you, asking for
> feedback on what they just wrote.
>
> Right now you can't use the "Change status to feedback" (which lets you
> add a note and set the "Assign to" field at the same time). Using the
> "Assign To" button directly changes the status to "Assigned". So you
> must press "Edit", change the "Assigned to" Field directly, and
> potentially go down the screen to add a note at the same time.
>
> Sorry if I misunderstood, Jon.
>
> Steph
>
> On 05/11/2010 5:40 AM, David Hicks wrote:
> > On Fri, 2010-11-05 at 09:40 +0000, Jon Hardcastle wrote:
> >> We would like to be able to have been use
> >> the feedback status from the feedback status?
> > This doesn't make sense to me. Can you explain why you want to set the
> > status to the current status?
> >
> > Regards,
> >
> > David
>
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