On Sun, 2010-12-05 at 20:14 +0100, Gour wrote: > Briefly, we want to track general data about each client (name, > contact details etc.) along with the history of all the 'medical > records' (EMR).
MantisBT (and other similar bug tracking/issue tracking/project management tools) are generally used in circumstances where you need to track the state of an issue throughout a workflow. I'm not too familiar with the environment you're working within however the description you provided does not imply that you have a workflow. It seems you're simply wanting a data store with a change log. If you were filing a ticket for each visit from a client to your clinics then you will likely have a workflow. The ticket is opened and a date is assigned for the appointment. When the client arrives in the waiting room the receptionist could change the status of the ticket to "arrived". When the client starts the appointment the ticket could be changed to "appointment started". When the client leaves the appointment the ticket could be changed to "appointment finished". When the client has paid for the appointment the ticket could be labelled as "complete". This is a very rough (and probably quite silly) workflow arrangement for a clinic however it demonstrates where MantisBT and other workflow/project management tools are useful. MantisBT is not really designed to be a database keeping track of your clients, their appointments and so forth. There is much more specific software available to fulfil that need (ie. software designed for running clinics). > 1) the plan is to register every patient/client as the user of the > tracker and adding more contact details (address, date/place/time of > birth...). (Maybe it would be nice to have some link between family > members later.) > > Is it possible to do it in Mantis? Registering every client is easy. Adding extra details for each client is more difficult. You could write a MantisBT plugin that adds some extra fields to a user page. Most likely you'd need to hack the MantisBT source code a little bit to add some new event hooks where you need them. What you're trying to do would require a fair amount of work. > In Roundup we're advised to create separate class for the clients in > order to more easily eliminate problem of clients being informed about > the issues of other clients, which, clearly, should not be possible. > > Can we do it in Mantis as well? Yes, you can setup Mantis so that users within the same access level cannot see issues reported by other users. You cannot create groups of users in MantisBT so it would not be possible (out of the box) to let two people in the same family see the issues of each other (unless they use the same account). > 2) Each encounter with the patient (be it counselling or homeopathic > treatment) would become a new 'issue' with its own history which can > be > easily browsed/searched. Additional documentation like e.g. images, > scans of medical docs etc. can be attached as Files in the issue. > > Moreover, each 'issue' would be assigned to each 'client' so that > there is easy way to track the whole medical record for each patient. You can certainly do this in MantisBT. However, a lot of different pieces of software will meet these requirements (not just project management tools). > So, what do you think if the Mantis is adequate tool for the above > described task? I don't think MantisBT is suitable for your project. I also don't think Redmine, Trac or any other issue tracking tool is suitable based on the information you've provided. These tools are built upon the principles of "workflow", "milestones", "change management", etc. I suggest looking at this list of software for better choices: http://en.wikipedia.org/wiki/List_of_open_source_healthcare_software Regards, David
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