Developer / Programmer Support Analyst Location: Berkshire Do you think you can contribute to a small, multi-disciplined team that is responsible for providing solutions to desktop mapping problems? Our customers, who recognise the strategic value of geographical information, range from blue-chips, to banks, telcos and government agencies. We use leading edge development tools, component based techniques and our systems take advantage of client-server architectures, relational databases, network connectivity and web based technology. The position holds the potential to develop knowledge of mobile telecomms, Oracle spatial technology and desktop mapping systems; relevant training will be provided as necessary. Purpose of the job: 1) Provide operational support for customer developed applications. 2) Assist in the installation and configuration of development applications. 3) Monitor and log support calls via worldwide tracking system. 4) Liase with sales and consultant teams regarding customer issues. 5) Escalate problems and variances to Support Team manager. 6) Apply appropriate methods, standards, procedures and guidelines to all aspects of support work and complete tasks in accordance with Service Level Agreement timescales. 7) Produce associated documentation and keep operational logs up to date. Skills and Experience: 1) Candidates should preferably be educated to HNC/HND/Degree level. 2) Software development lifecycle knowledge and programming experience, including C, C++, VB and Java. 3) Database design and development (SQLServer, Oracle, Access etc). 4) Web development skills - Javascript, Active Server Pages, HTML. Other skills which we would also find useful include:- *Windows NT and network administration *Knowledge of GIS and/or mapping applications If you would like to be part of a successful growing company, please reply , enclosing your full CV to: [EMAIL PROTECTED] _________________________________________________________________________ Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com. Share information about yourself, create your own public profile at http://profiles.msn.com. ---------------------------------------------------------------------- To unsubscribe from this list, send e-mail to [EMAIL PROTECTED] and put "unsubscribe MAPINFO-L" in the message body, or contact [EMAIL PROTECTED]
