We have a Scalix email server which is corrupting MapInfo file
type(tab,id,map,dat)and only MapInfo file type, on sending or receiving.
It even targets them in ZIP format. Has anyone had this issue or similar
that can help to find the smoking gun.....
The problem varies from changes in : Name
File size
file extension
I have included a dialog between the IT and tech support for scalix
Any ideas on a solution would be welcome.....
Thanks
Micheal Gibson
Assets/GIS Analyst
Rous Water
tel +61 (0) 2 6621 8055
fax +61 (0) 2 6622 1181
-----Original Message-----
From: Alvaro Lozano
Sent: Wednesday, 23 March 2005 10:58 AM
To: Mike Gibson
Subject: FW: [CustomTech#: 2005021610000108] attachments problem
Mike,
we are at this point:
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Friday, 18 March 2005 4:47 PM
To: Alvaro Lozano
Cc: Support System
Subject: [CustomTech#: 2005021610000108] attachments problem
Hi Alvaro,
We've been trying to recreate the problem ... we have some success doing
so with the .TAB file ... Because it is transmitted as "text" the mail
clients and mail system are at liberty to manipulate the CR/LF at the
end of the line. This is following the RFCs. Somehow forcing the mail
client to flag it as a "binary" attachment will tend to fix this
problem. But this is client dependant.
However while trying to analyse the pattern of errors there is an
instance that does not seem to fit on the graph.
The mail you sent on the 10/2/05, Subject: FW:
rrcc_assets;rrcc_assets;rrcc_assets;rrcc_assets, Body starts "This are
the correct files", apparently sent via Scalix apparently arrived
**here** without corruption.
Was there anything about that transmission that was different to the
corrupted transmissions?
But maybe the files are corrupted anyway. To help check this can you do
an "md5sum" on the raw files and send me the results. Also a directory
list with file sizes ("ls -la").
Best Regards
Gordon.
--------------------Full Featured Messaging on Linux--------------------
Custom Technology Australia
3 Spring Street, Sydney, NSW T 02 9659 9590, F 02 9659 9510
PO Box 514, Beecroft, NSW, 2119, Australia http://www.CustomTech.com.au
Business Unix+Linux Products+Services Samsung+Scalix+IBM+Sun+SmoothWall
"Gordon Hubbard" <[EMAIL PROTECTED]> wrote:
> Hi Alvaro,
>
> Thanks! That helps narrow the problem down.
>
> Regard
> Gordon.
>
>
> Alvaro Lozano wrote:
> > Gordon,
> > I sent those files using thunderbird connecting to Scalix via IMAP4
> > as
> > directed. Files get corrupted anyway.
> >
> > regards
> > alvaro
> >
> >
> > -----Original Message-----
> > From: Gordon Hubbard [mailto:[EMAIL PROTECTED]
> > Sent: Friday, 11 February 2005 2:51 PM
> > To: Alvaro Lozano
> > Subject: Re: attachments problem
> >
> >
> > Hi Alvaro,
> >
> > We've been working on this. One thing that has been noted is that
> > the
> > .TAB file has CR/LF pairs in the "good" version and just "LF" in
the
> > "bad" version.
> >
> > One test you could try is to use an IMAP client like Thunderbird to
> > connect to Scalix via IMAP and send the same files ... to see what
> > happens.
> >
> > Regards
> > Gordon.
> >
> >
> >
> > Alvaro Lozano wrote:
> >
> >>Yes, using POP. Many other institutions make comments about
> >
> > attachments
> >
> >>from us they cannot open. The bad thing is that it happens very
> >
> > randomly.
> >
> >>-----Original Message-----
> >>From: Gordon Hubbard [mailto:[EMAIL PROTECTED]
> >>Sent: Thursday, 10 February 2005 12:03 PM
> >>To: Alvaro Lozano
> >>Subject: Re: attachments problem
> >>
> >> > We have tested it again using a different client outside (outlook
> >
> > 2002
> >
> >> > on windows xp) and the same occurs, except the attachment
> >
> > corruption is
> >
> >> > fairly random, the sizes or names change randomly, and sometimes
> >
> > they
> >
> >> > don't change but the files can't be opened.
> >>
> >>By "different client outside" you mean that this is Outlook 2002 on
> >>XP connecting to an ISP using POP?
> >>
> >>
> >>
> >>Thanks
> >>Gordon.
> >>
> >> >
> >> > regards
> >> >
> >> > alvaro
> >> >
> >> >
> >> >
> >> >
> >> > -----Original Message-----
> >> > From: Gordon Hubbard [mailto:[EMAIL PROTECTED]
> >> > Sent: Tuesday, 18 January 2005 1:52 AM
> >> > To: Alvaro Lozano
> >> > Subject: Re: attachments problem
> >> >
> >> >
> >> > Hi Alvaro,
> >> >
> >> > Hmmm, any chance these attachments are from Mac systems?
> >> >
> >> > Regards
> >> > Gordon.
> >> >
> >> >
> >> > Alvaro Lozano wrote:
> >> > > Gordon,
> >> > > I have noticed that all of those emails with defective
> >
> > attachments
> >
> >>have
> >> > > a
> >> > > UU Attachments header (begin 666...) .
> >> > > I think the server is stripping attachemnts from UUEncoded
> >
> > messages.
> >
> >> > > Is this what you mean by OLE attachment?
> >> > >
> >> > > regards
> >> > > alvaro
> >> > >
> >> > > -----Original Message-----
> >> > > From : [EMAIL PROTECTED]
> >
> > [mailto:[EMAIL PROTECTED]
> >
> >> > > Sent: Monday, 17 January 2005 1:16 PM
> >> > > To: Alvaro Lozano
> >> > > Subject: Re: FW: Fwd: BHCF
> >> > >
> >> > >
> >> > > Hi Alvaro,
> >> > >
> >> > > Apologies I'm traveling at the moment, (with email access a
> >
> > couple of
> >
> >> > > time a day only) but will get back to you ASAP.
> >> > >
> >> > > One thing to check is that the senders are not sending ans
> >> > "OLE > attachment" as this is not supported. However, AFAIK this
> >> > would
> >
> > only
> >
> >> > > affect senders who are using Outlook. But I think you are
> >> > saying
> >
> > that
> >
> >> > > some sends are using other clients ???
> >> > >
> >> > > Regards
> >> > > Gordon.
> >> > >
> >> > > --------------------Full Featured Messaging on
> >>Linux--------------------
> >> > > Gordon Hubbard <[EMAIL PROTECTED]> Custom Technology
> >>Australia
> >> > > 3 Spring Street, Sydney, NSW T 02 9659 9590, F 02
> >>9659 9510
> >> > > PO Box 514, Beecroft, NSW, 2119, Australia
> >>http://www.CustomTech.com.au
> >> > > Business Unix+Linux Products+Services
> >>Samsung+Scalix+IBM+Sun+SmoothWall
> >> > >
> >> > >
> >> > > On Wed, 12 Jan 2005, Gordon Hubbard wrote:
> >> > >
> >> > >
> >> > >>Hi Alvaro,
> >> > >>
> >> > >>Thanks for your best wishes. I hope Christmas treated you well
> >
> > :)
> >
> >> > >>
> >> > >>I'll get this looked at and let you know.
> >> > >>
> >> > >>Cheers
> >> > >>Gordon.
> >> > >>
> >> > >>
> >> > >>Alvaro Lozano wrote:
> >> > >>
> >> > >>>Gordon,
> >> > >>>happy new year.
> >> > >>>We are having problems receiving attachments that are allowed
> >
> > by
> >
> >> > >>>mailscanner. They have been sent mostly by Outlook clients
> >
> > connecting
> >
> >> > >
> >> > > to
> >> > >
> >> > >>>exchange. I will forward you some other cases. >>>regards
> >> > >>>alvaro
> >> > >>>
> >> > >>>
> >> > >>>
> >> > >>>-----Original Message-----
> >> > >>>From: John Thomas
> >> > >>>Sent: Wednesday, 12 January 2005 10:23 AM
> >> > >>>To: Support
> >> > >>>Subject: FW: Fwd: BHCF
> >> > >>>
> >> > >>>Alvaro
> >> > >>>
> >> > >>>This is a straight forward e mail with no attachments sent to
> >
> > me by a
> >
> >> > >
> >> > >
> >> > >>>regular sender. It appears that our system may be bundling it
> >
> > up into
> >
> >> > >
> >> > > this
> >> > >
> >> > >>>attachment which I can not open. Do you have any ideas as to
> >
> > what is
> >
> >> > >>>happening?
> >> > >>>
> >> > >>>Thanks
> >> > >>>JT
> >> > >>>
> >> > >>>J. Thomas
> >> > >>>Dams & Treatment Assets Manager
> >> > >>>Rous Water
> >> > >>>Phone 02 66218055
> >> > >>>Fax 02 66221181
> >> > >>>Mobile 0428 665 998
> >> > >>>
> >> > >>>-----Original Message-----
> >> > >>>From: Stan Ruch [mailto:[EMAIL PROTECTED]
> >> > >>><mailto:[mailto:[EMAIL PROTECTED]>
> >> > >>>Sent: Thursday, 6 January 2005 3:47 PM
> >> > >>>To: John Thomas
> >> > >>>Subject: Fwd: BHCF
> >> > >>>
> >> > >>>
> >> > >>
> >> > >>--
> >> > >>--------------------Full Featured Messaging on
> >> > >
> >> > > Linux--------------------
> >> > >
> >> > >>Gordon Hubbard <[EMAIL PROTECTED]> Custom Technology
> >> > >
> >> > > Australia
> >> > >
> >> > >>3 Spring Street, Sydney, NSW T 02 9659 9590, F 02
> >
> > 9659
> >
> >> > >
> >> > > 9510
> >> > >
> >> > >>PO Box 514, Beecroft, NSW, 2119, Australia
> >> > >
> >> > > http://www.CustomTech.com.au
> >> > >
> >> > >>Business Unix+Linux Products+Services
> >> > >
> >> > > Samsung+Scalix+IBM+Sun+SmoothWall
> >> > >
> >> > >>
> >> > >
> >> >
> >> > --
> >> > --------------------Full Featured Messaging on
> >
> > Linux--------------------
> >
> >> > Gordon Hubbard <[EMAIL PROTECTED]> Custom Technology
> >
> > Australia
> >
> >> > 3 Spring Street, Sydney, NSW T 02 9659 9590, F 02
9659
> >
> > 9510
> >
> >> > PO Box 514, Beecroft, NSW, 2119, Australia
> >
> > http://www.CustomTech.com.au
> >
> >> > Business Unix+Linux Products+Services
> >
> > Samsung+Scalix+IBM+Sun+SmoothWall
> >
> >> >
> >> >
> >> >
> >> >
> >
> > --------------------------------------------------------------------
> > ----
> >
> >> >
> >>
> >>--
> >>--------------------Full Featured Messaging on
> >
> > Linux--------------------
> >
> >>Gordon Hubbard <[EMAIL PROTECTED]> Custom Technology
> >
> > Australia
> >
> >>3 Spring Street, Sydney, NSW T 02 9659 9590, F 02 9659
> >
> > 9510
> >
> >>PO Box 514, Beecroft, NSW, 2119, Australia
> >
> > http://www.CustomTech.com.au
> >
> >>Business Unix+Linux Products+Services
> >
> > Samsung+Scalix+IBM+Sun+SmoothWall
> >
> >
>
> --
> --------------------Full Featured Messaging on
Linux--------------------
> Gordon Hubbard <[EMAIL PROTECTED]> Custom Technology
Australia
> 3 Spring Street, Sydney, NSW T 02 9659 9590, F 02 9659
9510
> PO Box 514, Beecroft, NSW, 2119, Australia
http://www.CustomTech.com.au
> Business Unix+Linux Products+Services
Samsung+Scalix+IBM+Sun+SmoothWall
>
>
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