On 4 October 2013 16:21, Lime, Steve D (MNIT) <[email protected]> wrote: > I think this is an ok idea - I use stackexchange constantly for answers. The > issue I see is adding another support channel to watch and knowing what to > recommend to users. Are the mailing list and stackexchange considered equal? > Would we want to move certain questions from one to the other to improve > findability? Should the FAQ be migrated to stackexchange?
I'm only proposing we add a link from our support pages, and encourage devs/users to monitor SE threads and reply to them there. We can take it up a notch in the future if and when we see it could be useful, but this is clearly not on my radar for now. -- thomas > Official to me means enough +1's from the PSC AND power users to add a link > to the website(s), along with a message to mapserver-users. > > Steve > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of thomas bonfort > Sent: Friday, October 04, 2013 5:32 AM > To: MapServer Dev Mailing List; MapserverList OSGEO > Subject: [mapserver-users] Adding stackexchange to our support channels > > Hi MapServer Users and Power-Users, > > As FrankW pointed out during our FOSS4G presentation, I would like to propose > that we add stackexchange as an "official" support channel for MapServer. You > can check and subscribe to mapserver related questions > here: http://stackexchange.com/filters/90617/mapserver > > Why? > > - Stackexchange questions and answers are very well referenced through search > engines, which would avoid recurring questions from being brought up on the > mailing list > - The answers get up or down-voted by the community, allowing a user to > immediately flesh out relevant information for a given question > - Asking a question on stack-exchange might help new users to seek for help, > instead of having to subscribe and post to a public mailing list (which can > be intimidating) > > How? > > - By referencing stackexchange in our "getting help" documentation section > - Most importantly, by having MapServer power users subscribe and participate > to the stackexchange questions, providing answers or upvoting correct > existing answers. > > Users, is this something that you would find beneficial? > Power-users, would you be willing to participate to another support channel, > knowing that in the long run the aim is to reduce your workload as the most > common questions will answer themselves ? > PSC, should we have some kind of motion to vote and officialise this? > > best regards, > Thomas > _______________________________________________ > mapserver-users mailing list > [email protected] > http://lists.osgeo.org/mailman/listinfo/mapserver-users > > _______________________________________________ mapserver-users mailing list [email protected] http://lists.osgeo.org/mailman/listinfo/mapserver-users
