Hi Paul the software costs depend on where you sit in the world. list price in other areas is at least double of what was mentioned ... one thing to think about in your cost comparision: if the client has ArcGIS and loads of MXD he wants to publish, ArcIMS might be "cheaper", as there is no work at all involved except to create the Services. Going from mxd to MapServer involves quite a bit of work (the tools currently available are not that straight forward, especially if you have complex symbology). If the client has ArcView 3.x and loads projects and Shapes, MapServer is probably the easier way.
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