Within just a few hours after posting my problem, caliper folks came up with the "fix" and my version 4.7 installed fine. Here's the fix.
On 25 Nov 2005 at 9:39, Tracy Horgan wrote: > Mike, > > Thank you for contacting us with the error message you received. > Please see below for details on resolving the problem. > > Symptom: > ======== > > Installshield produces the error message: > > Setup has experienced an error. > > Please do the following: > - Close any running program > - Empty your temporary folder > - Check your internet connection (Internet-base Setups) > > Then try to run the Setup again. > > Error code: -6001 > > Products: > ========= > > So far this has only been observed with Maptitude 4.7 and Maptitude > for the Web 4.7. > > Reason: > =========== > > It appears that this may happen when there is a conflict between > different versions of the InstallShield engine. Part of the > installation engine is installed on the clients computer and re-used > later. > > Workaround: > =========== > > We've had success in just cleaning out the old bits off the > Installshield engine. Delete the folder: > > C:\Program Files\Common Files\InstallShield\Professional\RunTime\0701 > > and run the installation again. It may be worth noting that > Installshield suggests updating the local installation engine after > this is done, but this doesn't appear to be necessary for a successful > installation. > > Regards, > > Tracy Horgan > Caliper Corporation Technical Support > 1172 Beacon St., Newton MA 02461 > 617-527-8617 > !.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!.!. > !!.!.!.!.!.!.!. > > Ticket Details > =================== > Ticket ID: DNZ-860174 > Department: General > Priority: Low > Status: Closed > > > ------------------------ Yahoo! Groups Sponsor --------------------~--> AIDS in India: A "lurking bomb." Click and help stop AIDS now. http://us.click.yahoo.com/VpTY2A/lzNLAA/yQLSAA/C5grlB/TM --------------------------------------------------------------------~-> Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/Maptitude/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
