> On 23 Aug 2016, at 03:28, Reindl Harald <[email protected]> wrote: > >> It's not, and ranting about things being "idiotic" and "stupid" is not >> going to help. As pointed out many times in the past, it works like this >> by design, as not many people view the questions on the website, so >> sending them to the email list gets their questions more visibility. >> Most of the people asking the questions are not on the mailing list. > > then just point them to the mailing list > > when i get a question in my mail-client i expect to be able to just press > reply - and guess what - reply! > > if that don't work then fix your process to connect mail-responses to the > webpage or just don't bother list subscribers with the web stuff > > it#s really easy - make it proper or don't do it at all
Agree that complaining isn’t going to help. But agree that fixing the process is what needs to happen - this is after all a mailing list. If the resources are an issue, maybe the Knowledgebase code can be open sourced and others can add such a feature? cheers, -colin -- Colin Charles, http://bytebot.net/blog/ twitter: @bytebot | skype: colincharles "First they ignore you, then they laugh at you, then they fight you, then you win." -- Mohandas Gandhi
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