On Thu, 2007-09-27 at 12:44 -0400, Luis Villa wrote: > My thinking was always that this was part of the role of the bugsquad, > since you can't do a good job processing bugs without understanding > user needs, project priorities, etc., Or to put it another way- if > bugsquad doesn't have a lot of the same skills as a hypothetical > userfeedbacksquad, it isn't a very good bugsquad.
Certainly somewhat true, I guess a feedbacksquad could be considered the bugsquad's UI, in a literal sense :) I wouldn't necessarily expect all feedback to translate into bugs, though-- I think one of our current problems is that the stuff that doesn't belong in bugzilla often just gets stuck in whatever mailing list / blog / wiki page / IRC channel / web forum it started in, where it may or may not be chanced upon by future Googling exploits. I'd like to think a feedback squad could maybe corral that sort of stuff into a more centralised location. Heck, even if there was just a single GNOME search engine somewhere that would search the main GNOME resources (mailing list, bugzilla, blogs, wiki, gnomesupport.org, maybe some distro's user forums-- can't do IRC I guess) in one fell swoop, it might be a good start... sun.com's search works a bit like this [1]. (Maybe this is planned for the new w.g.o?) Cheeri, Calum. [1] http://onesearch.sun.com/search/onesearch/index.jsp?charset=UTF-8&qt=gnome&col=all-unfiltered&cs=false&rt=true ... returns results from www.sun.com, blogs, documentation, bug reports etc. -- CALUM BENSON, Usability Engineer Sun Microsystems Ireland mailto:[EMAIL PROTECTED] GNOME Desktop Group http://ie.sun.com +353 1 819 9771 Any opinions are personal and not necessarily those of Sun Microsystems -- marketing-list mailing list [email protected] http://mail.gnome.org/mailman/listinfo/marketing-list
