One other thought - from my experience, survey questions that require users to type responses usually get lower response rates. Where possible, I'd try to think up the top responses and then list those in radio/checkbox format.
Concur with Joe's thoughts, but looks like we're all generally in agreement there. I see some value in getting a list of companies using it, maybe make it an optional field? What would it cost to add a few more questions? Then how do one of us go about paying for that but keeping it under the ASF name? John On May 29, 2013, at 8:58 AM, Giles Sirett <giles.sir...@shapeblue.com<mailto:giles.sir...@shapeblue.com>> wrote: Joe thanks for feedback *somebody* has to collect the data. I've no particular interest in it being Shapeblue, but somebody has to be prepared to collect it, analyse it and also underwrite some commitments around data protection, etc. My thoughts were that is better coming from an organisation that is known to some extent within the community as opposed to an individual. I'm happy for SB to accept the liability & commitment of doing this. If not, are we able to send the survey *from* the ACS community formally ? Happy to accept advice and do what needs to be done WRT the "Citrix question" : I do hear you and thought long and hard about this. Is your disagreement one of it being fundamentally wrong to include CCP or just the way its worded/presented? You may be surprised by the number of organisations that have both in place and should we discount somebody as being a Cloudstack user just because they have bought "Cloudplatform, powered by Apache Cloudstack" at some stage On marks summary slide http://www.slideshare.net/socializedsoftware/cloudstack-users-21545745 , I count half dozen companies that I know are Citrix customers, should we remove them ? All other points, I'm +0 on, will wait for other comments and then combine Kind Regards Giles D: +44 20 3603 0541 | M: +44 796 111 2055 giles.sir...@shapeblue.com<mailto:giles.sir...@shapeblue.com> -----Original Message----- From: Joe Brockmeier [mailto:j...@zonker.net] Sent: 29 May 2013 16:21 To: marketing@cloudstack.apache.org Subject: Re: cloudstack survey [discuss] Hi Giles, So, I'm not really comfy with ShapeBlue (or Citrix, or any commercial entity) collecting contact info for the community. On to the survey itself. I'd like to see more questions about what the users want from CloudStack, their thoughts on release cycle, what they care about most (does the fact it's ASL 2.0 matter? that it's an open community? that it's free?) Question 6: xen should be Xen, Vmware should be VMware. Question 7: "What version of CloudStack do you run" CCP is not a version of CloudStack, technically. It's a product based on CloudStack. It's an important distinction, and we don't want a community survey putting the words in people's heads that CCP is "a version of CloudStack." Question 8: "Have you had any major issues with CloudStack? Please detail" What, we're assuming everybody *has* had major issues? ;-) I'd ask something about their level of success with CloudStack, and *then* ask for details. We should have a question about community support, I think. (e.g., "Have you sought support via the community? If so, how was your experience?") We might want to narrow 9 down a bit as well. We probably have some known features that are floating around as wish items in Jira that may not be in progress. We might want to pick some, and again have a free-form text for the folks who want to give more detailed answers. Keeping this to one page is probably all for the good, much higher chance of completion. Best, Joe On Wed, May 29, 2013, at 10:05 AM, Giles Sirett wrote: All Please see my first attempt at a Cloudstack user survey http://www.surveymonkey.com/s/28BV97D please post comments on list For those of you who are actually using Cloudstack (I presume we all are), please feel free to complete the survey in order to test it out As I say on the survey, I'm collecting this data purely as a community activity and have committed to not using the data for any marketing (unless the customer say they;d like to: if they do, it would be for *Apache* purposes only, not for ShapeBlue in any way) I'm limited to 10 questions on surveymonkey. To be frank, I think 10 is enough Once we get this agreed, I will need everybodys help to "promote" the survey, in other words to tweet, linkedin, email, etc Kind Regards Giles Giles Sirett CEO [Description: Mail Logo Bottom Align] D: +44 20 3603 0541 | S: +44 20 3603 0540 | M: +44 796 111 2055 giles.sir...@shapeblue.com<mailto:giles.sir...@shapeblue.com> | www.shapeblue.com<http://www.shapeblue.com/> | Twitter:@shapeBlue<https://twitter.com/#!/shapeblue> ShapeBlue Ltd, 53 Chandos Place, Covent Garden, London, WC2N 4HS ShapeBlue are proud to be sponsoring CloudStack Collaboration Conference NA [https://cwiki.apache.org/confluence/download/attachments/30760149/Clo udStack+Collaboration+Conference+Banner+v2+Blue+Background+Only.jpg?ve rsion=3&modificationDate=1367282397297]<http://www.cloudstackcollab.ne t/> Apache CloudStack Bootcamp training courses 19/20 June, London<http://www.shapeblue.com/cloudstack-bootcamp-training-course/> 22/23 June, Santa Clara CA<http://www.shapeblue.com/cloudstack-bootcamp-training-course/> 10/11 July, Bangalore, India<http://www.shapeblue.com/cloudstack-bootcamp-training-course/> 21/22 August, London<http://www.shapeblue.com/cloudstack-bootcamp-training-course/> This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. 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