Don't worry, this is a grumpy group. I'm aware of their frustration that the 
clips include things like corporate announcements, but that is important 
big-picture-wise.

I appreciate your quick turnaround and will follow up with the group directly.

Just curious: did you get that message from Giles by any chance?

Thanks,
Sally



[From the mobile; please excuse spelling/spacing errors and brevity]

----- Reply message -----
From: "Maria Centeio" <[email protected]>
To: <[email protected]>
Subject: A customer would like your help! 
[email protected] from Apache Software Foundation - 
MNews left you some feedback.
Date: Fri, Jun 20, 2014 13:14

Hi,

Do you have 10 minutes today to adjust the agents?

Maria


On Fri, Jun 20, 2014 at 12:05 PM,  <[email protected]> 
wrote:


Your customer [email protected] left you the following 
feedback through the morning report:

I get too many unrelated articles
Customer left this comment:

i want to unsubscribe, i did not ask for these emails.

We have informed the customer that you will be in touch shortly.



Direct link to customer page in admin:
http://admin.meltwater.com/superadmin/opportunity/detail.html?id=526429




-- 
Maria Centeio

Strategic Account Manager | Meltwater Group


direct:    +1857 453 4403


email:     [email protected]

web:        www.meltwater.com  


twitter:  @CenteioMariaaddress: 1375 Broadway 4th Floor | New York | 10018 USA




   

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