On 6/11/11 1:48 PM, Florian Effenberger wrote:
C. Olofson wrote on 2011-06-10 18.22:
Apart from the the individual's contact format, I recommend that the
contact process be (very slightly) re-worked. Specifically, provide a
unique email address for each;
1) 'General Inquiries' (e.g. i...@documentfoundation.org)
2) 'Press and Media Contacts' (e.g. pr...@documentfoundation.org)
thanks for this! Indeed, I want to improve the process, by e.g. setting
up a network of marketeers/marketing contacts. For those, something like
a ticket system or shared IMAP mailbox might make sense - looking into
that.
Media contacts for TDF are different from media contacts for LibreOffice.
Media contacts for TDF are the foundation spokepersons. They must be
individuals, and they must be easy to find and reach by email and phone.
Media contacts for LibreOffice should be local (by geography).
My experience tells that journalists do not like a generic address (like
press@ because they prefer to know who they are addressing their
questions to). The generic address is good for first time questions, but
is usually ignored for the follow up by the journalist).
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Italo Vignoli
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