Hi :)
Ok, lets say that when people encounter a blocker of a problem maybe nearly as 
many as 1% bother to complain and the rest just check the download in the bin 
and tell their friends that LO "just isn't ready yet".  

Lets also say that of 100 downloads 90% are from people that already use LO for 
their own machine(s).  Sometimes they stuff it up and have to download again.  
Often people download for each and every machine rather than re-using the one 
they already downloaded.  Sometimes they go back to previous versions and then 
another day re-download to try again.  Of the remaining 10% lets say 9% are LO 
users that make a Cd/Dvd or Usb or just copy directly to  give LO to friends 
who never get around to install that weird LO thing.  

We can all invent our own sets of figures and try to justify our guesses based 
on "studies" done for completely unrelated things.  
Regards from
Tom :)  

--- On Mon, 4/6/12, Italo Vignoli <[email protected]> wrote:

From: Italo Vignoli <[email protected]>
Subject: [libreoffice-marketing] LibreOffice 3.5.x
To: [email protected]
Date: Monday, 4 June, 2012, 11:52

Let's put the numbers in context. LibreOffice 3.5.x has been downloaded 4 
million times from TDF mirrors, plus another million from other download web 
sites. Let's estimate a 20% physiological drop, and consider "only" 4 million 
users (conservative). It means that 4000 complaints would be a mere 0,1% and 
400 a negligible 0,01% (we are in the "part per million" ballpark, which is 
just amazing). Based on these figures, I do not think that claiming that the 
software is not stable is correct. Of course, we should bring any number as 
close as possible to 0, because there are areas where we could improve 
substantially.

Italo Vignoli
Mobile +39.348.5653829
Email [email protected]
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