Hi :)
Wow!!  Thanks :)  Yes, i do prefer your new way.  How about the 1st paragraph 
to something like

"
Due to the ever increasing popularity of the free office suite, we receive a 
lot of support requests every day.  So, we cannot reply 
personally to every e-mail.  Much of the  engagement in the project is 
voluntary, either donated by companies or individuals.    
"  
or keep as you had it.  I think my change lost something.  
Regards from
Tom :)  






>________________________________
> From: Florian Effenberger <[email protected]>
>To: [email protected] 
>Sent: Wednesday, 21 November 2012, 18:00
>Subject: Re: [libreoffice-marketing] Re: Need help with EN text and improving 
>it
> 
>Hi Tom,
>
>Tom Davies wrote on 2012-11-21 12:35:
>> Please can the promises that other people will do the work for you be 
>> changed?
>> "A member of our mailing list will then respond and try to address the 
>> details of your inquiry."
>> Perhaps say
>> "Members of our mailing list are keen to solve interesting problems and will 
>> hopefully help guide you to ways of solving your issues."
>
>indeed, good point. Attached is an edited version, let me know what you think:
>
>Hello,
>
>thank you very much for your e-mail and interest in LibreOffice.
>
>Due to the increasing popularity of the free office suite, we receive a lot of 
>support requests every day. Unfortunately, we cannot reply personally to every 
>e-mail, as our engagement in the project is mostly voluntary and restricted to 
>our spare time.
>
>However, the community does offer a large variety of mailing lists to support 
>its users. We have compiled an overview at 
>http://www.libreoffice.org/get-help/mailing-lists/
>
>Please have a look at these pages, and send your inquiry to the applicable 
>mailing list. Chances are that other users of LibreOffice and community 
>members will then respond and try to address the details of your inquiry.
>
>Thank you for your understanding and have fun with LibreOffice,
>
>Florian
>
>-- Florian Effenberger, Chairman of the Board (Vorstandsvorsitzender)
>Tel: +49 8341 99660880 | Mobile: +49 151 14424108
>The Document Foundation, Zimmerstr. 69, 10117 Berlin, Germany
>Gemeinnützige rechtsfähige Stiftung des bürgerlichen Rechts
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>
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