Hi Marc, I think in this case you... Think too much haha.
Let's describe the average user here and think about it: - When the average user downloads, he just ... Downloads... Mostly because it's free and he needs an Office Suite ASAP. Meaning : The average user downloads always the last one unless the download is marked in Red or with a big "UNSTABLE" mention. - When having the last version the feel like this is all done. They don't really think about updates, nor they actually care. Meaning : Don't think the average user spends time reading the specifications before choosing a version. They are not advanced users and they choose the most simple hint "unstable"/"stable". - When some months later another guy comes up with a better version with latest features this one will say "How did I not come to have the last one?? :O" Although he had a notification since ages telling him to upgrade. Meaning : Auto-updates is a way for people to have the latest version and making their life easier, just what they ask for... You can put On Sat, Dec 29, 2012 at 10:32 AM, Marc Paré <[email protected]> wrote: > Hi everyone, > > Le 2012-12-28 12:39, Cor Nouws a écrit : > > Hi Florian, all, >> >> (taking advantage of discussion so far..) >> >> Florian Monfort wrote (27-12-12 11:34) >> >> I've seen a lot of browsers recently moving towards silent updates. >>> >>> I was wondering whether this could be a relevant approach for LibreOffice >>> or not. >>> >> >> Changes in office suites can have far more impact... >> So it's not for nothing that both power users and companies won't like it. >> >> But of course, just as our current update notification, it would be >> quite easy to make it - whenever it comes through - optional. >> >> Indeed I've seen many people complaining about LibreOffice features, UI >>> etc. While using LibreOffice 3.4... Of course the first advice is "just >>> upgrade" but for people I doesn't seem like such a good think to do, just >>> like it somewhat scares them. I'm pretty sure that happens with at least >>> half of our userbase. >>> >> >> Since the difficulties in getting to silent updates (it's not yet >> technically close; it should be turned off by default, so then how to >> convince people that they turn it on ;-) .. ) I would propose another >> view at the current situation: every opportunity to explain users >> something is a chance for communication and thus better mutual >> understanding :-) >> >> What do you guys think? I think this would improve the overall quality of >>> our userbase making sure that almost everyone has the very last stable >>> version, with all the fixes and improvements it brings. >>> >>> Plus, for once we wouldn't be copying MS Office... >>> >> >> Hmm, there are for sure cases in which we did not, and also the other >> way round happens! >> >> Cheers, >> >> > As also previously mentioned in one of the responses, I also believe that > the current etiquette is that any changes to software via updates are to be > made optional to users whether silent or not. Defaults are usually set to > no automatic update unless the user permits auto-update. > > I don't believe it to be to our users advantage to update a package when > the package they already have is working exactly to the specifications they > needed. We have repeated this constantly to our users, that, one version of > LibreOffice 3.4 or 3.3.5 ... may be better suited to their needs. If after > convincing them of this argument, then forcing everyone through silent > updates would be quite contrary to our own advice. > > Furthermore, I don't believe I have a single piece of software where > updates routines do not have the option to turn "on". This on my Android > cellphone, BlackBerry cellphone, Nokia cellphone, BlackBerry Playbook, > Mageia Linux systems, 2 windows gamer systems, Wii, Xbox360, Kobo ... as > well as the software that are installed on all of these platform. They all > have options to turn on/off auto-updates that are decided by the user. > > In the face of such a large amount of makers (hardware/software) > experience pointing to leaving the choice of auto/manual updates up to the > users choice, IMO, we should not push updates to users without giving them > the option of turning on/off updates. > > I agree that it would be best to try to educate our users as to the > benefits of auto-updating. However, I am reminded of silent updates being > of a bad decision by the fact that a couple years ago, a virus maker pushed > an update to its users when what it really did was turn off their windows > systems ... those who were on manual-update were not affected. This even > left their corporate clients in a real bind.[1] > > I would suggest pushed/silent updates as not a good concept to adopt. We > cannot become so arrogant to think that we are never going to make errors > in update security, nor should we become so arrogant to think that we know > better than the people who use our software. Let's be better than this and > show our users how better off they may be with an up-to-date LibreOffice > package instead. > > Cheers, > > Marc > > [1] http://www.pcworld.com/**article/261165/mcafee_** > antivirus_update_causes_**problems_for_home_and_** > enterprise_customers.html<http://www.pcworld.com/article/261165/mcafee_antivirus_update_causes_problems_for_home_and_enterprise_customers.html> > > > > -- > Marc Paré > [email protected] > http://www.parEntreprise.com > parEntreprise.com Supports OpenDocument Formats (ODF) > parEntreprise.com Supports http://www.LibreOffice.org > > > -- > Unsubscribe instructions: E-mail to marketing+help@global.** > libreoffice.org <marketing%[email protected]> > Problems? http://www.libreoffice.org/**get-help/mailing-lists/how-to-** > unsubscribe/<http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/> > Posting guidelines + more: http://wiki.**documentfoundation.org/** > Netiquette <http://wiki.documentfoundation.org/Netiquette> > List archive: > http://listarchives.**libreoffice.org/global/**marketing/<http://listarchives.libreoffice.org/global/marketing/> > All messages sent to this list will be publicly archived and cannot be > deleted > > -- *Monfort Florian* BM2 Student at France Business School Marketing Apprentice at Red Hat Marketing Team Member at The Document Foundation [email protected] Mobile : +33 6 58 97 15 61 -- Unsubscribe instructions: E-mail to [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/marketing/ All messages sent to this list will be publicly archived and cannot be deleted
