On 02/13/2013 05:39 PM, Italo Vignoli wrote:
On 2/12/13 4:19 PM, Jeff Fortin wrote:
The big question on my mind remains: do we know of government bodies
that are currently "looking into it" (migrating from Office/proprietary
solutions) but have not yet made the move? Or do we typically only know
about that once they've already started/made the switch?
I try to guess percentages, based on my experience: we know in advance
(20%), we know when they are starting to make the switch (20%), we know
when they start to have the first problems (20%), we never know (40%).
This is why it is very important to raise the awareness of support
opportunities.
Interesting, if MS became aware that say few large city that currently
use MSO were considering LO they might make FUD attacks on LO. I do not
know exactly how the MS support agreements work (I would assume
something like $x / person for a years with option to renew) but non
renewal would be a very good indication someone is switching to
something else.
--
Jay Lozier
[email protected]
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