University of Utah pays more than $450,000 in ransomware attack on its computers
by Scott D. Pierce, Salt Lake Tribune, August 21
https://www.sltrib.com/news/2020/08/21/university-utah-pays-more/

The University of Utah paid extortionists almost half a million
dollars after a ransomware attack on some of its computer servers, and
is now telling students, staff and faculty to change their university
passwords.

According to a statement issued by the university, it paid $457,059.24
to an “unknown entity” that hacked the College of Social and
Behavioral Science servers on July 19, rendering them “temporarily
inaccessible.”

The cyber criminals encrypted about 0.02% of the data stored there
before the U.‘s Information Security Office detected the attack. The
university did not specify the threat, but ransomware attacks involve
criminal groups that hack into and steal data; encrypt it so that its
owners cannot access it; and demand payment to release the data —
often threatening to release sensitive information if their demands
are not met.

The police were contacted and the university engaged “an outside
consultant with expertise in handling these types of situations.”

The affected servers were “immediately isolated from the rest of the
university and the internet.” The servers were “cleaned, and college
data was reinstalled from system backups.” But because it included
employee and student information — and after “careful consideration” —
the ransom was paid “as a proactive and preventive step to ensure
information was not released on the internet.”

According to the statement, the U.‘s cyber insurance policy paid “part
of” the $457,059.24 ransom, and “the university covered the
remainder.” The U. did not specify the breakdown, but added that “no
tuition, grant, donation, state or taxpayer funds were used to pay the
ransom.”

The university is “still reviewing” exactly what data was accessed,
and promised an update “when more information is available.”

Ten days after the attack, students, staff and faculty were told to
change their university passwords. According to the university, the
delay was because there had to be “a full understanding of what
information may have been stolen and how access was gained” as it
worked “with law enforcement to determine what steps” should be taken.

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