from https://www.verizon.com/support/residential/service_outage_information.htm

FAQs

How do I make an emergency phone call if my backup power source dies?
Your Fiber-Optic service requires electric power to operate – during a
power outage you will not be able to make or receive calls, including
911 calls, without a backup power source. Depending on your equipment
type, a battery backup option is available to you.

The Battery Backup Unit (BBU) will shut down approximately one hour
before the battery has been completely drained. If you need to make an
emergency phone call after the BBU has shut down, press the Battery
Emergency Use button on the ONT. This should enable the ONT to reboot
and provide up to one hour of talk time. After the unit has rebooted,
the BBU will operate until the battery has been completely drained,
after which you will not be able to make or receive phone calls.

For the PowerReserve device, in the event you lose voice service and
you need to make an emergency call, simply replace the 12 D-cell
batteries in order to make or receive phone calls.

FAQs

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