from the state 911 newsletter for may 2026 - lots going on -
https://www.mass.gov/doc/to-view-the-newsletter-please-click-here-18/download

Recent regionalization activity includes: May 19, 2026: Boxford joined
North Shore Regional 911 Center. April 15, 2026: Quincy and Milton
signed an IMA to create a RECC in Quincy. April 15, 2026: Hamilton
joined North Shore Regional 911 Center. April 2026: South Hadley
signed an IMA to join Westfield RECC.

Please Note: The Mobile PSAP will be deployed for FIFA from June 1,
2026 - July 15, 2026 and will not be available to attend other events
during that time. Our team is still available to attend your events
and provide your communities with information and resources on Silent
Call Procedure, and Text-to-911 and MassEDP.

On May 21, 2026, the State 911 Department officially opened our new
training facility in Billerica. Students from Northern Middlesex
Regional Communications Center (NMRECC), Hanscom Air Force Base,
Lawrence Police Department, Everett Police Department, and Maynard
Police Department were the first to receive their NG9-1-1
certifications at the new facility. Follow our training calendar at
www.mass.gov/e911 for upcoming classes. per photo - looks like they
have 1 large room with approx. 8 work stations that have 2 large flat
screens each

Dispatcher Stephanie Dvareckas of the Oxford Dispatch Center was
recently awarded the EMS Communications Specialist Award by the
Central Massachusetts Emergency Medical System Corporation. Dispatcher
Dvareckas has dedicated 10 years to the Town of Oxford as a
dispatcher. Prior to that she served the community as a call
firefighter and call EMT, which gives her a unique and valuable
perspective in emergency communications. Dispatcher Dvareckas is a
valued member of the Oxford Communications Team. Thank you for your
dedicated service to 9-1-1, and congratulations on this well deserved
award!

On April 20, 2026, during the Boston Marathon, the Newton Police
Department Dispatch Center received a call reporting a structure fire
within the city. Tragically, the residence belonged to one of the
on-duty dispatchers and his family, who suffered the devastating loss
of their home and personal belongings. Amid an exceptionally demanding
operational day, the members of the dispatch center demonstrated
extraordinary compassion, unity, and selflessness. ...  Without
hesitation, the entire team came together to support their coworker
and his fiancée, collecting funds and ensuring they had immediate
access to essential clothing, necessities, and critical support during
an unimaginable time of loss.

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