(not at all sure what they are really staffing these days - seems they
have 3 stations open - maybe with 1 als engine north - and 1 amb and 1
engine central - and then maybe 1 engine south - but they only have
around 30 staff to cover 4 shifts - zerg90)

The Acton Fire Department, like many departments of its size, has
traditionally served as a stepping stone for personnel seeking
positions in larger city departments. In FY25, we experienced eight
resignations but successfully recruited and hired nine new members*.
An additional four members were hired in the first part of FY26, and
we anticipate reaching full staffing levels before FY27.

Recruiting paramedics has been particularly challenging not only
locally but nationwide. To attract and retain quality paramedics,
Acton Fire is exploring operational innovations such as paramedic
engines and a paramedic fly car. As we move toward full staffing, we
anticipate running two engines staffed with three personnel each,
enhancing member safety, operational efficiency, and morale, while
also supporting training, recruitment and retention.

Emergency Medical Services

The Department is approaching its eighth year of providing Advanced
Life Support (ALS) transport services. Our ambulance fleet includes
three units: one staffed at the ALS level 24/7, a second ALS or BLS
ambulance cross-staffed with an engine crew, and a third reserved for
special events or as a backup. A paramedic “fly car” model has also
been explored to improve response times and expand ALS coverage.

In late 2025, Engine 24 at Station 4, which served our largest
district, was upgraded with a paramedic and advanced life support
equipment. While fire engines have traditionally provided Basic Life
Support (BLS) care, Engine 24 now delivers the same level of care as
an ALS ambulance, including 12-lead cardiac monitoring, IV therapy,
advanced airway management, and an expanded medication list. This
allows advanced care to begin immediately when the engine arrives
first and adds flexibility during high call volumes or mutual aid
responses.

Statewide protocol updates and new ventilators from state surplus have
expanded the range of medications and capabilities available to ALS
and BLS personnel, improving patient care. Our Hospital Medical
Director, Dr. Ryan Kring of Emerson Hospital, supports training and
quality improvement, including High Acuity/Low Occurrence (HALO)
exercises to maintain skills for rare but critical emergencies.
Recruitment and retention of paramedics remain a challenge. The
Department addresses this by hiring EMTs and supporting their
advancement through paramedic training programs. Despite these
advancements, rising operational costs and unfunded mandates from the
Massachusetts Office of Emergency Medical Services (OEMS) continue to
place pressure on resources.

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