Michael Droettboom <md...@stsci.edu> writes:

> The output of "python usetex_texteffects.py --verbose-debug" is attached.

Thanks! The problem seems to be that your TeX configuration (pdftex.map)
specifies using Helvetica without embedding it into the pdf file. This
is deprecated in the PDF standard (PDF viewer applications have
different replacements for the core 14 fonts, and many publishers insist
that you embed all fonts you use) but I added support for it in 6737,
with a warning displayed to the user.

Could you see if it works for you now?

-- 
Jouni K. Seppänen
http://www.iki.fi/jks


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