On 11-10-04 09:04 AM, Benjamin Wulff wrote: > Hi all, > > I just update the firmware of our MCA to version 2.2.0e. In contrast to > version 2.2.0c the device now registers itself with the 1.1 Matterhorn > Core. So far so good. When I first tried to schedule a recoding the > device state in the 'Capture Agents' tab switch to 'capturing' at the > appropriate time but it didn't stop and stayed in state 'capturing'. > Also I didn't find any recorded files in the MCAs web UI. When I > rebooted the device the state switched back to 'idle' and new events > seem to be ignored.
First off make sure there is an ingest interval set in the Matterhorn configuration page. This is a known issue and will be fixed in the next patch. Normally I set this value to 60 (minutes) so it can take a while for the device to ingest the captured media. It's normal that the files do not show up in the web UI. I believe that page is a leftover from the base firmware that ours is based off of. Keep in mind that these devices don't have a lot of CPU available internally, so setting this interval to a small value in production might be unwise. Likewise with the capture polling time, it defaults to 10 minutes so you should make sure to schedule any new events at least 10 minutes (preferably 11!) into the future. G
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