Hi,
I hope someone could help me.
This is how it happened. There is a communication error during a
scheduled recording in our system. So the capture agent was working, but
the server said "Warning: recording may have failed to start or
ingest!". After I solved the communication problem, there is a new item
shows in recordings list. It has the same title, presenter, series with
the failed recording but different id. After several minutes, the
workflow of the new item stuck on "Processing : Encoding medium quality
presentation (screen)". And the state of the original recording keeps
"WARNING: ..."
Since the capture agent keeps the raw recording files. How can I let
the capture agent resend the recording?
Thank you very much.
Wei
--
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Wei Yao __o
_`\<,_
wxy3806(AT)rit.edu (*)/ (*)
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