Hi All,

We're seeing failures on our production instance in encoding certain files. The failure is consistent and always happens at the encoding of the presentation for the hold state preview. The log message looks as follows:

2012-02-16 15:44:28 INFO (AbstractCmdlineEncoderEngine:233) - Executing encoding command: ffmpeg -strict unofficial -i /data/matterhorn/workspace/mediapackage/eeaa4715-e6c5-444e-88eb-4c0835263a25/632f74bf-0dfe-4323-9a5a-ae6f44fbf619/Presentation.mp4 -r 10 -s 320x200 -vcodec flv -b 256000 -ar 11025 /data/matterhorn/workspace/mediapackage/eeaa4715-e6c5-444e-88eb-4c0835263a25/632f74bf-0dfe-4323-9a5a-ae6f44fbf619/Presentation_b36b560a-3e58-4ee1-a17c-5d21f077b3ce-10fps-preview.flv 2012-02-16 15:44:30 INFO (FFmpegEncoderEngine:174) - ffmpeg version 0.8.10, Copyright (c) 2000-2011 the FFmpeg developers 2012-02-16 15:44:30 INFO (FFmpegEncoderEngine:174) - [mov,mp4,m4a,3gp,3g2,mj2 @ 0x13c5760] moov atom not found 2012-02-16 15:44:30 INFO (FFmpegEncoderEngine:174) - /data/matterhorn/workspace/mediapackage/eeaa4715-e6c5-444e-88eb-4c0835263a25/632f74bf-0dfe-4323-9a5a-ae6f44fbf619/Presentation.mp4: Operation not permitted 2012-02-16 15:44:30 WARN (AbstractCmdlineEncoderEngine:269) - Error while encoding video track Presentation.mp4 using 'flash-preview.http': Encoder exited abnormally with status 1 2012-02-16 15:44:30 WARN (ComposerServiceImpl:249) - Error encoding http://mediadev.cet.uct.ac.za/files/mediapackage/eeaa4715-e6c5-444e-88eb-4c0835263a25/632f74bf-0dfe-4323-9a5a-ae6f44fbf619/presentation.mp4 and null


The error seems to happen when some or all of the presentation is the epiphan capture card (seen when no source was connected). I can reliably reproduce this with certain recordings on both our production and development environments (separate admin/worker) but not my local build (all in one). This, with the error "Operation not permitted" suggests some kind of workflow/file repository error - the ffmpeg docs lean towards this being 1 of the files doesn't exist. However this doesn't explain its reproducibility with certain packages and not others.

So far I have verified:

1) The profile creates a valid working copy (i.e ffmpeg isn't encoding to to 0b file)
2) the file doesn't exist at:
/data/matterhorn/workspace/mediapackage/eeaa4715-e6c5-444e-88eb-4c0835263a25/632f74bf-0dfe-4323-9a5a-ae6f44fbf619/Presentation.mp4
But I don't know if one expects it to be cleaned up after the failure ...


Any help in solving this is apreciated

David



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