thank you very much, increasing the database parameter DATA_CACHE has
solved our problem!

the system has been running without any errors for 4 days now.

patrick buchinger

> Patrick Buchinger wrote:
> 
> > i have sapdb 7.3.24 running on red hat 7.2. let's call this 
> > machine db.
> > on a second red hat 7.2 machine i have jboss 2.4.4 running. let's call
> > this machine web.
> > 
> > ok, jboss running on web connects to the database running on db. the
> > network connection between both machines is fast enough (connected
> > through 2 extra ethernet adapters which only handle this connection).
> > 
> > the whole thing runs quite stable, except we have heavy load on jboss
> > (and thus on the database). on heavy load, jboss prints a lot of
> > 
> > "[11:23:10,310,TxCapsule] Transaction XidImpl [FormatId=257,
> > GlobalId=web//44389, BranchQual=] timed out. status=STATUS_ACTIVE"
> > 
> > messages into its log and after some minute jboss cannot recieve any
> > data from the database anymore. a restart of jboss solves the problem,
> > everything works fine after that.
> > 
> > the above mentioned error message looks like there are many 
> > connections
> > between jboss and database, and the database is not able to 
> > process all
> > these connections within a specified time. thus, the transactions
> > started by jboss time out and produce these error messages. could this
> > be right?
> > 
> > so i think the problem might be the database, which is not able to
> > handle the queries fast enough.
> > 
> > i took a look at the memory usage of the database and found 
> > out, that it
> > does not use very much memory (aprox. 132mb, if i correctly interpret
> > top's output). since the server has 2gb of memory, the 
> > databas could use
> > much more memory.
> > 
> > so, my questions are:
> > * could the usage of this little memory be (part of) our performance
> > problem?
> > * if so --> how can i tell the database to use more memory?
> 
> You should increase the database parameter DATA_CACHE. 
> It's calculated in 8KB pages.
> So a value of 200000 could be a good value for your database.
> This will increase the amount of memory which is used to cache 
> database pages.
> 
> Kind regards,
> Holger
> SAP Labs Berlin



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