Hello Ralf,

As I guess from your job position, your database runs in a SAP environment.

Remember, that for these installations, the OSS is the right way to 
report problems. 

So, please look at Note 679967 which describes the problem and solution:

Cited from there:
----------------------------------------------------------------------------------------------------
Trend Micro is aware of the problem and it is solved as of the "Damage Cleanup 
Template" 236 and the "Damage Cleanup Engine" 3.5, both of which are available on the 
Trend Micro Web page at:

http://www.trendmicro.com/download/dcs.asp


Alternatively, the only way to restrict the virus scan is to use the Win dows Service 
to deactivate TrendServerProtect or to exclude the "kernel.exe" file from the the 
virus scans.
----------------------------------------------------------------------------------------------------

Regards

Alexander Schr�der
SAP DB, SAP Labs Berlin 

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> Sent: Thursday, February 19, 2004 9:00 AM
> To: [EMAIL PROTECTED]
> Cc: [EMAIL PROTECTED]
> Subject: SADB crashes with Trend ServerProtect Antivirus Software
> 
> 
> Hi,
> 
> we have a running SADB 7.4 on Win2KServer After we installed 
> the antivirus
> software "Trend Server Protect" (Trend Micro), the database 
> services were
> stopped. A normal start and stop of the database does not 
> help. The only
> solution is to do a util_release and after that a db_warm.
> This is to be done after each reboot of the machine, because 
> the service is
> not starting automatically anymore. 
> The biggest problem is that whenever the antivirus software 
> will be updated
> with new virus definitions, it does a restart. And in this 
> case, sapdb again
> does not work.
> 
> Is there any solution for this problem?
> 
> Thanks for the help
> 
> Ralf Klemm
> Consultant SAP/PLM
> PDM-Service
> CENIT AG Systemhaus
> Industriestrasse 52-54
> D-70565 Stuttgart 
> [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
> www.cenit-group.com <http://www.cenit-group.com/>
> 
> +++  Newsticker  +++ aktuelle Veranstaltungen unter 
www.cenit.de/events
<http://www.cenit.de/events> +++ Newsticker +++ 


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