Hello Akin, You have two problems.
1st problem is that the default timeout of 5 minutes, that is applied to Backint for MaxDB by the DBM-Server after the database kernel has finished the backup successfully, is too short for your system: "... Reply from database available. ... Canceling tool after the timeout of 300 seconds elapsed. ... " To increase the timeout, increase/introduce parameter "TIMEOUT_SUCCESS" in the configuration file of Backint for MaxDB (http://dev.mysql.com/doc/maxdb/en/55/a81d36451f11d5992400508b6b8b11/fra meset.htm). 2nd problem is a problem reported by NetBackups Backint for Oracle: "... Backint for Oracle output: #ERROR F:\SAPDBBackup\stage1.0 ... " Unfortunately it is not really giving any clue to the reason of the problem. Hopefully NetBackup's support can figure out that problem. Best regards, Tilo Heinrich SAP Labs Berlin -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Wednesday, November 09, 2005 5:15 PM To: maxdb@lists.mysql.com Subject: SAPDB Backup Hi Tilo, I have a problem with the SAPDB backup reporting errors -24922 and -24919 in the dbm.ebl file which is attached. Any ideas as to why this is happening? The SAPDB is release 7.3.0.35 and Database Manager 7.4.23. The server has installed on it Netbackup with a SQL Server agent. Regards Akin Mehmet ------------------ Start of a new external backup tool action ------------------ 2005-11-07 22:16:43 Using environment variable 'TEMP' with value 'C:\WINNT\TEMP' as directory for temporary files and pipes. Using connection to Backint for SAP DB Interface. 2005-11-07 22:16:43 Checking existence and configuration of Backint for SAP DB. Reading the Backint for SAP DB configuration file 'f:\sapdb\data\wrk\SDB\bsi.env'. Found keyword 'BACKINT' with value 'F:\sapdb\sdb\db\bin\backint.exe'. Found keyword 'INPUT' with value 'F:\SAPDBBackup\backint.input'. Found keyword 'OUTPUT' with value 'F:\SAPDBBackup\backint.output'. Found keyword 'ERROROUTPUT' with value 'F:\SAPDBBackup\backint.error'. Found keyword 'PARAMETERFILE' with value 'F:\SAPDBBackup\backint_parameter.txt'. Finished reading of the Backint for SAP DB configuration file. Using 'F:\sapdb\sdb\db\bin\backint.exe' as Backint for SAP DB program. Using 'F:\SAPDBBackup\backint.input' as input file for Backint for SAP DB. Using 'F:\SAPDBBackup\backint.output' as output file for Backint for SAP DB. Using 'F:\SAPDBBackup\backint.error' as error output file for Backint for SAP DB. Using 'F:\SAPDBBackup\backint_parameter.txt' as parameter file for Backint for SAP DB. Using '300' seconds as timeout for Backint for SAP DB in the case of success. Using '300' seconds as timeout for Backint for SAP DB in the case of failure. Using 'f:\sapdb\data\wrk\SDB\dbm.knl' as backup history of a database to migrate. Using 'f:\sapdb\data\wrk\SDB\dbm.ebf' as external backup history of a database to migrate. Check passed successful. 2005-11-07 22:16:43 Checking medium. Check passed successfully. 2005-11-07 22:16:43 Preparing backup. Setting environment variable 'BI_CALLER' to value 'DBMSRV'. Setting environment variable 'BI_REQUEST' to value 'NEW'. Setting environment variable 'BI_BACKUP' to value 'FULL'. Constructed Backint for SAP DB call 'F:\sapdb\sdb\db\bin\backint.exe -u SDB -f backup -t file -p F:\SAPDBBackup\backint_parameter.txt -i F:\SAPDBBackup\backint.input -c'. Created temporary file 'F:\SAPDBBackup\backint.output' as output for Backint for SAP DB. Created temporary file 'F:\SAPDBBackup\backint.error' as error output for Backint for SAP DB. Writing '\\.\pipe\SDB #PIPE' to the input file. Prepare passed successfully. 2005-11-07 22:16:43 Starting database action for the backup. Requesting 'SAVE DATA QUICK TO '\\.\pipe\SDB' PIPE BLOCKSIZE 8 NO CHECKPOINT MEDIANAME 'BACKSDB'' from db-kernel. The database is working on the request. 2005-11-07 22:16:43 Waiting until database has prepared the backup. No reply from database available. Waiting 1 second ... Done. Asking for state of database. Got the following reply from db-kernel: SQL-Code :0 Date :20051107 Time :00221643 Database :SDB Server :zdc01tran KernelVersion :Kernel 7.3.0 Build 035-000-090-294 PagesTransfered :0 PagesLeft :0 DevicesUsed :1 DatabaseID :zdc01tran.aware.mps:SDB_20050908_112829 Max Used Data Page :7442 Redo Transactions Read:0 Redo Transactions Done:0 Checking for reply of backup request. No reply from database available. The database has prepared the backup successfully. 2005-11-07 22:16:44 Starting Backint for SAP DB. Starting Backint for SAP DB process 'F:\sapdb\sdb\db\bin\backint.exe -u SDB -f backup -t file -p F:\SAPDBBackup\backint_parameter.txt -i F:\SAPDBBackup\backint.input -c >>F:\SAPDBBackup\backint.output 2>>F:\SAPDBBackup\backint.error'. Process was started successfully. Backint for SAP DB has been started successfully. 2005-11-07 22:16:44 Waiting for end of the backup operation. Checking backup tool. The backup tool is running. No reply from database available. Waiting 5 seconds ... Done. Checking backup tool. The backup tool is running. Reply from database available. Receiving Reply. Got the following reply from db-kernel: SQL-Code :0 Date :20051107 Time :00221643 Database :SDB Server :zdc01tran KernelVersion :Kernel 7.3.0 Build 035-000-090-294 PagesTransfered :2136 PagesLeft :0 Volumes :1 MediaName :BACKSDB Location :\\.\pipe\SDB Label :DAT_00005 IsConsistent :true FirstLogPageNo :2798 DBStamp1Date :20051107 DBStamp1Time :00221643 BDPageCount :2111 DevicesUsed :1 DatabaseID :zdc01tran.aware.mps:SDB_20050908_112829 Max Used Data Page :7442 Checking backup tool. The backup tool is running. Checking backup tool. The backup tool is running. Waiting 5 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 6 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 7 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 8 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 9 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 10 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 11 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 12 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 13 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 14 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 15 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 16 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 17 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 18 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 19 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 20 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 21 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 22 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 23 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 24 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 25 seconds ... Done. Checking backup tool. The backup tool is running. Canceling tool after the timeout of 300 seconds elapsed. Trying to break pipe '\\.\pipe\SDB'. Have encountered error -24922: Can not connect to pipe '\\.\pipe\SDB'. (System error 2; The system cannot find the file specified.) Constructed the following reply: ERR -24922,ERR_OPCHK: cannot check state of backup operation Can not connect to pipe '\\.\pipe\SDB'. (System error 2; The system cannot find the file specified.) Have encountered error -24922: Can not close pipe '\\.\pipe\SDB'. (System error 6; The handle is invalid.) Pipe couldn't be broken successfully. Checking backup tool. The backup tool is running. Waiting 5 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 6 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 7 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 8 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 9 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 10 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 11 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 12 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 13 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 14 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 15 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 16 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 17 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 18 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 19 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 20 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 21 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 22 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 23 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 24 seconds ... Done. Checking backup tool. The backup tool process has finished work with return code 2. The backup tool is not running. The backup operation has ended. 2005-11-07 22:26:54 Cleaning up. Copying output of Backint for SAP DB to this file. ---------- Begin of output of Backint for SAP DB (F:\SAPDBBackup\backint.output)---------- Reading parameter file F:\SAPDBBackup\backint_parameter.txt. Using \\zdc01tran\NetBackup\bin\backint.exe as Backint for Oracle. Using \\zdc01tran\NetBackup\DbExt\SAP\initSDB.utl as parameterfile of Backint for Oracle. Using \\zdc01tran\NetBackup\DbExt\SAP\NETbackinthistory.log as history file. Using \\zdc01tran\NetBackup\DbExt\SAP\NETbackint.in as input of Backint for Oracle. Using \\zdc01tran\NetBackup\DbExt\SAP\NETbackint.out as output of Backint for Oracle. Using \\zdc01tran\NetBackup\DbExt\SAP\NETbackint.err as error output of Backint for Oracle. Using staging area F:\SAPDBBackup\stage1 of size 3221225472. Reading input file F:\SAPDBBackup\backint.input. Backing up pipe \\.\pipe\SDB. Found 1 entry in the input file. Starting the backup. Starting pipe2file program(s). Waiting for creation of temporary files. 1 temporary file is available for backup. Calling Backint for Oracle at 2005-11-07 22:16:46. Backint for Oracle output: WARNING: drives value missing from parameter file \\zdc01tran\NetBackup\DbExt\SAP\initSDB.utl Backint for Oracle output: default drives value = 1 Backint for Oracle output: WARNING: sort_backup_type not specified in .utl file Backint for Oracle output: WARNING: default sort_backup_type to <size> for restore Backint for Oracle output: ************************************************************************ ******** Backint for Oracle output: Program: \\zdc01tran\NetBackup\bin\backint.exe 5.1 Backint for Oracle output: Input File: \\zdc01tran\NetBackup\DbExt\SAP\NETbackint.in Backint for Oracle output: Profile: \\zdc01tran\NetBackup\DbExt\SAP\initSDB.utl Backint for Oracle output: Function: BACKUP Backint for Oracle output: Backup Type: BACKUP_FILE Backint for Oracle output: ************************************************************************ ******** Backint for Oracle output: [868.00] Backup started 11/07/2005 22:16:46 Backint for Oracle output: [868.00] Backint for Oracle output: [868.00] 22:16:48 Initiating backup Backint for Oracle output: [868.00] 22:16:54 INF - BACKUP START Backint for Oracle output: [868.00] 22:16:54 BKR - F:\ Backint for Oracle output: [868.00] 22:16:54 BKR - F:\SAPDBBackup\ Backint for Oracle output: [868.00] 22:16:58 INF - Waiting for mount of media id JFV908 on server zdf002bkup-bkp for writing. Backint for Oracle output: [868.00] 22:17:51 INF - Waiting for mount of media id JXB301 on server zdf002bkup-bkp for writing. Backint for Oracle output: [868.00] 22:20:11 INF - Beginning backup on server zdf002bkup-bkp of client zdc01tran-bkp. Backint for Oracle output: [868.00] 22:26:31 BKR - F:\SAPDBBackup\stage1.0 Backint for Oracle output: [868.00] 22:26:31 INF - Total Size:17563648 Backint for Oracle output: [868.00] 22:26:31 INF - Client completed sending data for backup Backint for Oracle output: [868.00] 22:26:40 INF - Server status = 0 Backint for Oracle output: [868.00] 22:26:43 INF - Backup by SYSTEM on client zdc01tran-bkp using policy TRAN-TEST: the requested operation was successfully completed. Backint for Oracle output: [868.00] Backint for Oracle output: #ERROR F:\SAPDBBackup\stage1.0 Backint for Oracle output: ************************************************************************ ******** Backint for Oracle output: Backint for Oracle error output: Finished the backup unsuccessfully. #ERROR \\.\pipe\SDB ---------- End of output of Backint for SAP DB (F:\SAPDBBackup\backint.output)---------- Removed Backint for SAP DB's temporary output file 'F:\SAPDBBackup\backint.output'. Copying error output of Backint for SAP DB to this file. ---------- Begin of error output of Backint for SAP DB (F:\SAPDBBackup\backint.error)---------- Backint for Oracle was unsuccessful. Could not write history file. ---------- End of error output of Backint for SAP DB (F:\SAPDBBackup\backint.error)---------- Removed Backint for SAP DB's temporary error output file 'F:\SAPDBBackup\backint.error'. Removed the Backint for SAP DB input file 'F:\SAPDBBackup\backint.input'. Have finished clean up successfully. ------------------ Start of a new external backup tool action ------------------ 2005-11-07 22:27:01 Using environment variable 'TEMP' with value 'C:\WINNT\TEMP' as directory for temporary files and pipes. Using connection to Backint for SAP DB Interface. 2005-11-07 22:27:01 Checking existence and configuration of Backint for SAP DB. Reading the Backint for SAP DB configuration file 'f:\sapdb\data\wrk\SDB\bsi.env'. Found keyword 'BACKINT' with value 'F:\sapdb\sdb\db\bin\backint.exe'. Found keyword 'INPUT' with value 'F:\SAPDBBackup\backint.input'. Found keyword 'OUTPUT' with value 'F:\SAPDBBackup\backint.output'. Found keyword 'ERROROUTPUT' with value 'F:\SAPDBBackup\backint.error'. Found keyword 'PARAMETERFILE' with value 'F:\SAPDBBackup\backint_parameter.txt'. Finished reading of the Backint for SAP DB configuration file. Using 'F:\sapdb\sdb\db\bin\backint.exe' as Backint for SAP DB program. Using 'F:\SAPDBBackup\backint.input' as input file for Backint for SAP DB. Using 'F:\SAPDBBackup\backint.output' as output file for Backint for SAP DB. Using 'F:\SAPDBBackup\backint.error' as error output file for Backint for SAP DB. Using 'F:\SAPDBBackup\backint_parameter.txt' as parameter file for Backint for SAP DB. Using '300' seconds as timeout for Backint for SAP DB in the case of success. Using '300' seconds as timeout for Backint for SAP DB in the case of failure. Using 'f:\sapdb\data\wrk\SDB\dbm.knl' as backup history of a database to migrate. Using 'f:\sapdb\data\wrk\SDB\dbm.ebf' as external backup history of a database to migrate. Check passed successful. 2005-11-07 22:27:01 Checking medium. Check passed successfully. 2005-11-07 22:27:01 Preparing backup. Setting environment variable 'BI_CALLER' to value 'DBMSRV'. Setting environment variable 'BI_REQUEST' to value 'NEW'. Setting environment variable 'BI_BACKUP' to value 'FULL'. Constructed Backint for SAP DB call 'F:\sapdb\sdb\db\bin\backint.exe -u SDB -f backup -t file -p F:\SAPDBBackup\backint_parameter.txt -i F:\SAPDBBackup\backint.input -c'. Created temporary file 'F:\SAPDBBackup\backint.output' as output for Backint for SAP DB. Created temporary file 'F:\SAPDBBackup\backint.error' as error output for Backint for SAP DB. Writing '\\.\pipe\SDB #PIPE' to the input file. Prepare passed successfully. 2005-11-07 22:27:01 Starting database action for the backup. Requesting 'SAVE DATA QUICK TO '\\.\pipe\SDB' PIPE BLOCKSIZE 8 NO CHECKPOINT MEDIANAME 'BACKSDB'' from db-kernel. The database is working on the request. 2005-11-07 22:27:01 Waiting until database has prepared the backup. No reply from database available. Waiting 1 second ... Done. Asking for state of database. Got the following reply from db-kernel: SQL-Code :0 Date :20051107 Time :00222701 Database :SDB Server :zdc01tran KernelVersion :Kernel 7.3.0 Build 035-000-090-294 PagesTransfered :0 PagesLeft :0 DevicesUsed :1 DatabaseID :zdc01tran.aware.mps:SDB_20050908_112829 Max Used Data Page :7442 Redo Transactions Read:0 Redo Transactions Done:0 Checking for reply of backup request. No reply from database available. The database has prepared the backup successfully. 2005-11-07 22:27:02 Starting Backint for SAP DB. Starting Backint for SAP DB process 'F:\sapdb\sdb\db\bin\backint.exe -u SDB -f backup -t file -p F:\SAPDBBackup\backint_parameter.txt -i F:\SAPDBBackup\backint.input -c >>F:\SAPDBBackup\backint.output 2>>F:\SAPDBBackup\backint.error'. Process was started successfully. Backint for SAP DB has been started successfully. 2005-11-07 22:27:02 Waiting for end of the backup operation. Checking backup tool. The backup tool is running. No reply from database available. Waiting 5 seconds ... Done. Checking backup tool. The backup tool is running. Reply from database available. Receiving Reply. Got the following reply from db-kernel: SQL-Code :0 Date :20051107 Time :00222701 Database :SDB Server :zdc01tran KernelVersion :Kernel 7.3.0 Build 035-000-090-294 PagesTransfered :2136 PagesLeft :0 Volumes :1 MediaName :BACKSDB Location :\\.\pipe\SDB Label :DAT_00006 IsConsistent :true FirstLogPageNo :2798 DBStamp1Date :20051107 DBStamp1Time :00222701 BDPageCount :2111 DevicesUsed :1 DatabaseID :zdc01tran.aware.mps:SDB_20050908_112829 Max Used Data Page :7442 Checking backup tool. The backup tool is running. Checking backup tool. The backup tool is running. Waiting 5 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 6 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 7 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 8 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 9 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 10 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 11 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 12 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 13 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 14 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 15 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 16 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 17 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 18 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 19 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 20 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 21 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 22 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 23 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 24 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 25 seconds ... Done. Checking backup tool. The backup tool is running. Canceling tool after the timeout of 300 seconds elapsed. Trying to break pipe '\\.\pipe\SDB'. Have encountered error -24922: Can not connect to pipe '\\.\pipe\SDB'. (System error 2; The system cannot find the file specified.) Constructed the following reply: ERR -24922,ERR_OPCHK: cannot check state of backup operation Can not connect to pipe '\\.\pipe\SDB'. (System error 2; The system cannot find the file specified.) Have encountered error -24922: Can not close pipe '\\.\pipe\SDB'. (System error 6; The handle is invalid.) Pipe couldn't be broken successfully. Checking backup tool. The backup tool is running. Waiting 5 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 6 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 7 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 8 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 9 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 10 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 11 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 12 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 13 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 14 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 15 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 16 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 17 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 18 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 19 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 20 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 21 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 22 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 23 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 24 seconds ... Done. Checking backup tool. The backup tool is running. Waiting 25 seconds ... Done. Checking backup tool. The backup tool is running. Terminating tool after the timeout of 300 seconds elapsed. The backup operation has ended. 2005-11-07 22:37:37 Cleaning up. Copying output of Backint for SAP DB to this file. ---------- Begin of output of Backint for SAP DB (F:\SAPDBBackup\backint.output)---------- Have encountered error -24919: Can not open file 'F:\SAPDBBackup\backint.output'. (System error 32; The process cannot access the file because it is being used by another process.) ---------- End of output of Backint for SAP DB (F:\SAPDBBackup\backint.output)---------- Have encountered error -24919: Could not move output of tool from file F:\SAPDBBackup\backint.output to protocol file. Not removing Backint for SAP DB's temporary output file (F:\SAPDBBackup\backint.output). Copying error output of Backint for SAP DB to this file. ---------- Begin of error output of Backint for SAP DB (F:\SAPDBBackup\backint.error)---------- Have encountered error -24919: Can not open file 'F:\SAPDBBackup\backint.error'. (System error 32; The process cannot access the file because it is being used by another process.) ---------- End of error output of Backint for SAP DB (F:\SAPDBBackup\backint.error)---------- Have encountered error -24919: Could not move output of tool from file F:\SAPDBBackup\backint.error to protocol file. Not removing Backint for SAP DB's temporary error output file (F:\SAPDBBackup\backint.error). Removed the Backint for SAP DB input file 'F:\SAPDBBackup\backint.input'. 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