Hello Jared,
 
After the backup got canceled, there should be more information within
dbm.ebp, then just the "Waiting... is running"-blocks you presented.
 
Could you please explain further on the usefulness of dbm.ebp and the
number of backups attempts?
 
Within dbm.prt only the issued DBM Server commands are accumulated not
any logs. Did you mean dbm.ebl?
 
Best regards,
Tilo Heinrich
SAP Labs Berlin


________________________________

From: Jared Still [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, December 20, 2005 10:08 PM
To: Heinrich, Tilo
Cc: maxdb@lists.mysql.com
Subject: Re: MaxDB backups


Hi Tilo,

I have found the problem.

We have available 2 versions of backint for Oracle.
Version 5.1.0.135 and 5.1.0.150

Version 5.1.0.135 will work with NetBackup 5.1 MP3.
Version 5.1.0.150 will work with NetBackup 5.1 MP4.

If you try to use 5.1.0.150 with NBU 5.1 MP3, the Backint 
for Oracle and the Backint for MaxDB do not communicate properly,
and backup never succeeds.

These versions of backint for Oracle will both work for backing
up an Oracle database with either patch level of NBU, but not 
with backint for MaxDB in the picture.

I've not turned up the tracing level on the client, so I don't know
if it would have turned up anything useful.

The symptom was the that backint for MaxDB would continue 
to wait on backint for Oracle as seen in dbm.epb.

eg.
   Waiting 8 seconds ... Done.
    Checking backup tool.
    The backup tool is running.

    Waiting 9 seconds ... Done.
    Checking backup tool. 
    The backup tool is running.

    Waiting 10 seconds ... Done.
    Checking backup tool.
    The backup tool is running.
    ...

Incidentally, the dbm.ebp file is not much use in troubleshooting unless

you can catch it on the first backup attempt.  NBU tries 3 times before
completely failing a job.

As the first attempt leaves some log files in place, the second attempt
fails because the files already exist, masking the real problem. 

The logs are fortunately accumulated in dbm.prt.

Jared


On 12/20/05, Heinrich, Tilo <[EMAIL PROTECTED] > wrote: 

        Hello Jared,
        
        Could you please send a dbm.ebp from a backup that gets canceled
to this 
        list? Is there a difference in database sizes?
        
        Best regards,
        Tilo Heinrich
        SAP Labs Berlin
        
        ________________________________
        
        From: Jared Still [mailto:[EMAIL PROTECTED] ]
        Sent: Tuesday, December 20, 2005 7:58 PM
        To: Heinrich, Tilo
        Cc: maxdb@lists.mysql.com
        Subject: Re: MaxDB backups
        
        
        Thank you for the reply Tilo.
        
        Yes, it is being killed.
        
        I changed the timeout to 30 seconds so it wouldn't take
        so long for the job to fail.  It was taking several minutes
        prevoiusly with the same results, which is why I set the
        timeout value. 
        
        The job was working previously on our test NBU server.
        
        The only difference I can find between the 2 is that the
        test server is Veritas 5.1 MP4, while production is 5.1 MP3.
        
        The error and output files get created, the staging file is 
        created, but it seems to hang on the communication between
        backint for MaxDB and backint for Oracle.
        
        Jared
        
        
        
        On 12/20/05, Heinrich, Tilo <[EMAIL PROTECTED] > wrote:
        
                Hello Jared,
        
                Please have a look into one of the files dbm.ebp and
dbm.ebl.
        Most
                probably you will find, that your Backint got killed by
the DBM
        Server
                after a certain timeout elapsed. If so, change the
timeout with 
        the help
                of parameter "TIMEOUT_SUCCESS" in the configuration file
for
        Backint for
                MaxDB (see also
        
        
http://dev.mysql.com/doc/maxdb/en/55/a81d36451f11d5992400508b6b8b11/fram
        
                eset.htm).
        
                Best regards,
                Tilo Heinrich
                SAP Lab Berlin
        
        
                -----Original Message----- 
                From: Jared Still [mailto:[EMAIL PROTECTED]
                Sent: Tuesday, December 20, 2005 12:38 AM
                To: maxdb@lists.mysql.com 
                Subject: MaxDB backups
        
                Hi All,
        
                I'm currently seeing an issue with backing up a MaxDB
database.
        
                This is on Windows Server 2003,  MaxDB 7.5, and Veritas
        NetBackup. 
        
                While I had this setup on a test server, all worked
fine.
        
                Moved the backups to the production NBU server, and now
I am
                seeing the following errors in the dbm.prt file
        
                2005-12-19 13:06:31 0x00000ec8              0 DBM
command 
                param_startsession
                2005-12-19 13:06:32 0x00000ec8              0 DBM
command
                param_abortsession
                2005-12-19 13:06:33 0x00000ec8              0 DBM
command
                param_startsession 
                2005-12-19 13:06:33 0x00000ec8              0 DBM
command
                param_abortsession
                2005-12-19 13:06:36 0x00000ec8              0 DBM
command
                db_execute
                SELECT ID,CREATEDATE,USEDSIZE 
                2005-12-19 13:06:36 0x00000ec8 ERR     -24988 DBM
ERR_SQL:
        sql
                error
                                    0x00000ec8 ERR     -24988 DBM
100,Row
        not found
                2005-12-19 15:04:42 0x00000de0              0 DBM
command 
                backup_start
                BACKBOOFULL DATA
                2005-12-19 15:05:58 0x00000de0 ERR     -24919 DBM
        ERR_BACKUPOP:
                backup
                operation was unsuccessful
                                    0x00000de0 ERR     -24919 DBM
The 
        backup tool
                was
                killed with 0 as sum of exit codes. The database request
ended
        with code
                0.
        
                I've googled for this with a number of different
keywords: no
        help
                found. 
        
                Any ideas on what the basic problem is here?
        
                Thanks,
        
                --
                Jared Still
                Certifiable Oracle DBA and Part Time Perl Evangelist
        
                --
                MaxDB Discussion Mailing List 
                For list archives: http://lists.mysql.com/maxdb
                To unsubscribe:
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        --
        Jared Still
        Certifiable Oracle DBA and Part Time Perl Evangelist
        
        
        




-- 
Jared Still
Certifiable Oracle DBA and Part Time Perl Evangelist 

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