Indeed they are! They were produced with different tools, have different 
versions ( 1.3 - 1.7 ) but the correct ones are all not encrypted, the 
blank ones are all encrypted.
I removed the encryption, uploaded the file again and it's working now.

At the moment i'm only testing with ebook files, but how can I handle 
encrypted pdf documents in a company? They are not password protected, so 
that a document might be encrypted is for a normal user not obvious.

What part of Mayan cannot handle encrypted pdfs? Is there any workaround?

On Tuesday, 25 April 2017 18:06:47 UTC+2, MacRobb Simpson wrote:
>
> Just out of curiosity, what does "pdfinfo *pdf file*" say about your 
> 'broken' files vs a 'normal' one?
> Does the broken ones say they are encrypted perhaps?
>
> On Tuesday, April 25, 2017 at 3:25:45 AM UTC-7, Ben wrote:
>>
>> Hi,
>> I have just set up Mayan in a virtual environment according this guide (
>> http://mayan.readthedocs.io/en/latest/topics/deploying.html). Everything 
>> works fine, except that some pdf documents I am uploading are empty. No 
>> thumbnail (red question mark ), no preview, the property of the document 
>> shows pages: 0. But the pdf is in the media folder, I am able to open it 
>> from there.
>>
>> Any ideas?
>> Ben
>>
>>

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