Kindly reply me on [email protected] only Hi
Let me know if you have any consultants with the following skills 55 C2C 6+ Months Charlotte, NC Job Classification: Business Systems Consultant Position Description: Experience Level: 4 year degree plus 10+ years experience Interface with internal partners and external vendors to coordinate medium to large sized requests for Call Recording and Advanced ACD applications. Creates and maintains project schedules by developing project plans and specs, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the project/product/services lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving and coordintating with Change Control Process. Meets with project team to review deliverables and deadlines, provides a single Point of contact for projects, coordinates interaction and communication among project personel, identifies and coordinates assignments of internal resources and external vendors/vendors meet project requirementts, responsible for success of testing, including results verification and release sign off. Responsabilities: Liaison between business units, technology and support teams, defines project scope and objectives, procurement of all products, release and deployment management, workflow management, process health, status reporting on weekly and quarterly basis. Develops internal and external meeting objectives and agendas. SKILLS: Excellent verbal and commincation skills, ability to interact professionally with diverse groups internally and externally. Strong facilitation skills. Must be able to elicit requirements from various personalities across organizational and geopraphical boundaries, including executives, managers, IT profesionals and SME's. Process driven analysis skills and a background in various contact center technologies such as: NICE call recording Advanced call routing--ACD CISCO VoIP Thanks & Regards, Nagesh, Zip Logic LLC. Ph: 510-250-7616, FAX: 510-578-1309 Email: [email protected], -- You received this message because you are subscribed to the Google Groups "MCMS" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/mcms?hl=en.
