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Let me know if you have any consultants with the following skills 55 C2C 18+ Months Denver, CO Job Classification: Apps Systems Engineer Position Description: Experience Level: 4 year degree a.. Performs first level diagnosis, troubleshooting and resolution for routine to moderately complex data or voice communication network issues. Working with TIS support teams when needed. b.. Follows procedures to coordinate and/or implement move/add/change service requests. c.. Responds to break/fix issues, escalating to and managing vendors as needed. d.. Tests, certifies, installs and configures server hardware and software. e.. Maintains documentation. f.. Understanding of unix environments - Strong Unix Skills; Solaris and Linux g.. Understands FW functionality and CTI connectivity dependencies h.. Basic understanding of telephony; Avaya VOIP, Cisco CUCM, Aspect and CTI's dependencies. i.. Applies a general understanding of technical dependencies and alternatives to support testing needs. j.. Understanding of call center environment k.. CTI knowledge with a strong understanding of Genesys Framework and management layers; tserver configuration, GVP 8 experience required. Ability to install and configure Genesys on Linux/Solaris systems. Thanks & Regards, Nagesh, Zip Logic LLC. Ph: 510-250-7616, FAX: 510-578-1309 Email: [email protected], -- You received this message because you are subscribed to the Google Groups "MCMS" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/mcms?hl=en.
