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* * * *** Red Hot Urgent Fulltime Position of Software Engineer - Telephony in * * Dallas/Irving, TX **** ** *Hi Associate,* Hope you are doing great ! *My name is Mihir Joshi. I represent ITESPro, an outstanding resource management and staffing organization. * I am reaching you out for below urgent fulltime position with one of our clients. Kindly have a glance at the same and if interested to pursue this opportunity, revert back with your latest updated profile/resume. Job Title: SW Engineer - Telephony Location: United States - Oregon - Porland Position type: Fulltime / Permanent (Only US Citizens/GC Holders) Industry: Insurance Domain: Information Technology - System Development *Compensation & Benefits: * • Base Salary - Above $100K + Full benefits + Bonus Requirement / Experience: • 5+ to 7 years of experience • Minimum Education - High School or Equivalent *Detailed Job Description* *Responsibilities:* Participate in the entire software lifecycle: definition, design, coding, testing, debugging, installation and ongoing support of software applications. Complete documentation and procedures for installation and ongoing maintenance. Interact with users and system analyst to define system requirements and/or necessary modifications to software applications. Ensures software is optimally integrated with the rest of the technological environment and consistent with best practices. Identify, analyze, and provide recommendations and solutions for engineering initiatives, and organize and conduct working groups with the right participants to address any given initiative. Demonstrate detailed working knowledge of telephony, middleware, web technologies, and infrastructure enabling applications. Communicate regularly and effectively with other team members, business customers and vendors. Solve complex, cross-functional issues that cross many groups. Demonstrate strong problem-solving, communication, and interpersonal skills. Provide leadership and consulting for software engineering efforts – including the definition of standards for design and coding. *Required Skills: * Bachelor's Degree in computer science or related field preferred or equivalent work experience. Software engineering experience with telephony, CTI, IVR, web, client server and mainframe technologies. Solid understanding and proven experience with building distributed systems. Ability to use critical thinking in order to solve complex business issues with software engineering solutions. Ability to prioritize and manage multiple work efforts to meet customer expectations in line with project delivery dates and system enhancement deadlines. Proven communication, documentation and presentation skills to effectively communicate information to customers and to all levels within the organization. Experience designing solutions for a call center environment Experience designing IVR solutions Working knowledge of call center and telephony concepts: CTI, call routing, multimedia routing, screen pop, soft phone *Preferred Additional Skills:* Experience with CCXML, VXML, Java, J2EE, Web Services Experience with databases and SQL: Oracle, SQL Server, DB2 Experience with telephony platforms: Avaya, Nuance and NICE Preference for additional experience with technologies: Unix, Linux Experience with supporting IDEs, tools, utilities: SVN, Toad, Eclipse *Optional/Advantageous Skills:* Experience with web based architecture patterns: SOAP, HTTP, REST Experience with integration technologies: MQ, Message Broker, Data Power, Cast Iron Experience with SalesForce or other CRM platforms *The company is a great place to work and is an equal opportunity employer.* *Thanks.* *Regards,* *Mihir Joshi * *ITESPRO* Phone: 510-263-7888 E-Mail: [email protected] LinkedIn - http://www.linkedin.com/pub/mihir-joshi/9/aa6/966/ -- You received this message because you are subscribed to the Google Groups "MCMS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mcms. For more options, visit https://groups.google.com/groups/opt_out.
