Dear Partners/Job Seekers One of our JobPencil's client has opening for *Sales Force (SFDC) Business System Analyst* requirement, if you have matching candidates please submit their profiles, contact JobPencil service team for more details.
*Position::21897 Sales Force (SFDC) Business System Analyst* *Location::San Jose, CA 95113* *Contract::6 Months* *Job Description: * *Technical pre-requisites: * *Deep expertise in Sales Force (SFDC) application and technology. * *Should have excellent analytical and debugging skills with ability to analyze complex business/technical problems, identify performance bottle necks and suggest for any query fine tuning as needed. * *Excellent communication & interpersonal skills is essential since this is a client/business facing role. * *Prior experience in Application / Production support area and handling business users required. * *Key responsibilities / tasks for the role include: * *1) Support business operations by resolving production issues / tickets pertaining to SFDC implementations and completing work requests * *2) Monitor / triage incoming production support ticket queues and resolve any open tickets (including medium to high complexity) with in the SLA. * *3) Serve as a primary contact (onshore POC) for Business and IT teams for any questions / clarification related to SFDC area of work. * *4) Offshore co-ordination and timely hand-offs of all production issues in his/her area of work. * *5) Partner & co-ordinate with respective team/s including Business, BA, QA, Dev & release teams as necessary to address a production issue. * *6) Coordinate UAT testing, Business sign off and post production communication to business for the production bug fixes. * *7) Research and resolve ongoing Application/Data issues in production while working to improve client incident management processes. * *8) Provide technical expertise in identifying, evaluating, and suggesting process improvements that are cost effective and improve work efficiency.* *"Recruiting is made easier with JobPencil.com" * JobPencil.com - is the leading technology job portal which connects the Employers looking to hire highly talented professionals and the candidates looking for right opportunities and employers. Please join our trail month program and *take advantages of our unique services are especially tailored for you:* *Manage Job Posting* - Manage up to 25 active jobs. * *Manage Consultants* - Manage all of your consultants who are currently looking for jobs. * *Question Bank* - You can create question papers from question bank offered by JobPencil.com * *Resume Alerts* - Create your resume alert criteria and keep receiving matching candidates! * *Resume Search* - Contact our Admin team for more information! * *Featured/Premium Employer Listing* - Contact our Admin team for more information! * *Video Interview/Conferencing* - Will be available very soon! To provide you with our valuable service, we will work to get you matching candidate for your requirement. We are looking forward to serving you. Please contact us for your questions and suggestions! Regards, JobPencil Service Team Web: www.JobPencil.com Phone: 614-656-1943 Fax: 614-388-5556 Email: [email protected] -- You received this message because you are subscribed to the Google Groups "MCMS" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mcms. For more options, visit https://groups.google.com/d/optout.
