*Hello,Please let me know if you have any consultant available for the
below role,Job Title: IVR Developer With GenesysLocation: Atlanta,
GADuration : 6+Month Contract //// Must have Genesys Exp ////NEED Strong
Voice Engineering experience - Genesys 8.x platform architecture, design of
Genesys Orchestrate Call flows and Linux/unix per job description. Working
knowledge of Oracle DBs, PLSQL commands, XML and SOAP. Key Areas of
Responsibility:Plan and develop system-wide and/or component level upgrades
to hardware and softwareAssist in developing new telephony features and
functionality.Interface with internal and external customers to understand
and document requirements Basic Qualifications:Must have detailed
experience with Genesys 8.x platform architecture in a multi-site
environment.Must have solid experience designing Genesys Orchestrate call
flows using ComposerMust have experience with Linux/Unix OS system
administration, configuration, troubleshooting, performance tuning,
preventative maintenance, and security procedures.Must have working
knowledge of Oracle DBs, PLSQL commands, XML and SOAPMust have basic
understanding of VoIP – SIP call troubleshootingMust have troubleshooting
skills and ability to understand complex relationships between components
of multi-tiered applicationsMust have critical thinking and problem solving
skills, with ability to analyze complex workflows, prioritize multiple
tasks and make key decisions during platform outagesMust be able to
cultivate and maintain positive relations with customers and IT staff.
Fully understands how the business relates to the technical aspects of the
position. Demonstrated ability to manage multiple priorities and drive
projects to closureMust be able to work independently as well as part of a
team, have outstanding customer service skills and excellent communication
skills for interaction with users at all levels. Strong ability to manage
multiple projects and rapidly changing priorities. Takes initiative for
self-management. Attention to detail is required.Should understand
carrier-based advanced features, OSI layers, computer telephony integration
(CTI) and various types of call routingShould have familiarity with SIP
media gateways and Session Border Controllers (Cisco, Acme Packet,
etc.). Education: B.A. or B.S. Degree in computer science, engineering, or
related technical *

__________________________________________________________________________________

*Please send your resumes to steven.sm...@panzersolutions.com
<steven.sm...@panzersolutions.com> for immediate consideration*


* Thanks,Steven Smith steven.sm...@panzersolutions.com
<steven.sm...@panzersolutions.com>*

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