Please excuse cross-postings. I know there have been discussions about this on several listservs and I've looked through the archives of all of them to no avail.
What stats are you keeping track of in regard to your social media (specifically Facebook & Twitter)? We recently were granted access to Facebook and are trying to determine what stats we should be gathering from it, which has also raised questions in what stats we track for Twitter. Thanks for the advice, Heather Marie Heather Marie Wells Collections Assistant/Technology Coordinator Shiloh Museum of Ozark History Springdale, AR 72764 Phone: (479) 750-8165 Website: http://www.springdalear.gov/shiloh/ Twitter: http://twitter.com/ShilohMuseum Podcast blog: http://www.shilohcast.blogspot.com/ iTunes U: http://deimos3.apple.com/WebObjects/Core.woa/Browse/shiloh.org
